Avantages
- There is flexibility in scheduling. - Senior Tax Professionals are extremely helpful and willing to teach. - The local office managers are very nice, work super hard and have taken on more responsibility and offices in every year I worked there. - The tax training classes are very good. - Tax preparation is very interesting.
Inconvénients
- They offer super low pay (minimum wage) for a position that requires a lot of training, knowledge and legal responsibility. - There is no pay for annual, mandatory IRS CPUs. - Tax Professionals are forced to up sell useless insurance, cash advance, and identity protection products. - Pay is directly tied to how many products you sell. - Tax Professionals are forced to do their own marketing. - Upper management is in constant disarray. There were so many changes in Regional, District and Office Managers over three seasons, I couldn't keep track. The split with Block Advisors was very poorly handled. - The software is antiquated. - The high prices are only disclosed to the client after a tax return is completed, causing sticker shock. The Tax Professional is left having to explain this to the client, and then is held responsible when a client walks. - The bonus and pay structure creates a back stabbing environment between Tax Professionals. - There are no benefits, or chances of every getting benefits.