Decent Employer - Avis employé Support Specialist H&R Block

3,0
5 juill. 2012
Recommande
Approbation du PDG
Perspective commerciale

Avantages

It is a definite job every year from August to April. Opportunity for overtime during peak season. Starting place for entry level IT jobs which would allow you to move into other companies in a regular full time position.

Inconvénients

Lack of communication from the management. Very small opportunity for advancement or a career. Pay has been increased in the past two years, but is still below average for the industry and area. Management does not appear to respect or notice hard working employees. Poor benefits.

Découvrez plus d’avis sur H&R Block

5,0
22 juin 2026
Employé (anonyme)
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Great work during tax season

Inconvénients

Not available year round for most employees

3,0
23 juin 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Flexible availability. Path for promotion is obvious and quantified.

Inconvénients

Bonus/commission it is based on level and sales so is low in states without a state tax form. Hourly wage comes out of bonus. Pressure to sell items that don't add to your commission. They push customer surveys but you can be penalized if someone complains about the company, price, amount of emails etc even though you have no control. Some employees are frustratingly low quality and you will spend time helping or fixing their mistakes time that works against your commission. You are expected to answer phones, make appointments, scan, print, take money, help new comers all while maximizing returns. If you take over someone's client and find a mistake you are expected to work against your commission to file amendments peace of mind claims etc.

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