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      H&R Block

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      Avis sur H&R Block

      Used to be great. - Avis employé Employé (anonyme) H&R Block

      2,0
      21 août 2017
      Employé (anonyme)
      Recommande
      Approbation du PDG
      Perspective commerciale

      Avantages

      Local management listens, until they were gotten rid of. Mostly awesome coworkers. Decent pay. Most in-office "customers" polite. Pros are really a past concept.

      Inconvénients

      Corporate management doesn't care about seasonal employees. Outsource to vendors who only care about call volume. Makes technical work exceedingly difficult when only cares about survey scores and calling offices back with little to no information on cases. Very short seasons, never any info on call backs. Opportunities to become full time are non existent.

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      5,0
      22 juin 2026
      Employé (anonyme)
      Recommande
      Approbation du PDG
      Perspective commerciale

      Avantages

      Great work during tax season

      Inconvénients

      Not available year round for most employees

      3,0
      23 juin 2026
      Senior tax analyst
      Recommande
      Approbation du PDG
      Perspective commerciale

      Avantages

      Flexible availability. Path for promotion is obvious and quantified.

      Inconvénients

      Bonus/commission it is based on level and sales so is low in states without a state tax form. Hourly wage comes out of bonus. Pressure to sell items that don't add to your commission. They push customer surveys but you can be penalized if someone complains about the company, price, amount of emails etc even though you have no control. Some employees are frustratingly low quality and you will spend time helping or fixing their mistakes time that works against your commission. You are expected to answer phones, make appointments, scan, print, take money, help new comers all while maximizing returns. If you take over someone's client and find a mistake you are expected to work against your commission to file amendments peace of mind claims etc.

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