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      H&R Block

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      Avis sur H&R Block

      Area Manager - Avis employé Area Manager H&R Block

      3,0
      10 avr. 2016
      Area manager
      Recommande
      Approbation du PDG
      Perspective commerciale

      Avantages

      Smart Tax Pros who have deep knowledge of the tax laws and are some of the nicest people around. They really strive to delivery their value and take care of clients. Best customer service of any retailer I have worked for.

      Inconvénients

      Expectations of 80 hour weeks year around, not just tax season. No time off ever, work 24/7. District Managers do not adequately train staff, you must figure out everything on your own. The company does have great tools for training for this position, we did not utilize. Too long of staff meetings with little accomplished; Friday nights 4-9pm to watch movies. Long 12 hours meetings that maybe have 2 hours of content. The urgent changes daily.

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      5,0
      22 juin 2026
      Employé (anonyme)
      Recommande
      Approbation du PDG
      Perspective commerciale

      Avantages

      Great work during tax season

      Inconvénients

      Not available year round for most employees

      3,0
      23 juin 2026
      Senior tax analyst
      Recommande
      Approbation du PDG
      Perspective commerciale

      Avantages

      Flexible availability. Path for promotion is obvious and quantified.

      Inconvénients

      Bonus/commission it is based on level and sales so is low in states without a state tax form. Hourly wage comes out of bonus. Pressure to sell items that don't add to your commission. They push customer surveys but you can be penalized if someone complains about the company, price, amount of emails etc even though you have no control. Some employees are frustratingly low quality and you will spend time helping or fixing their mistakes time that works against your commission. You are expected to answer phones, make appointments, scan, print, take money, help new comers all while maximizing returns. If you take over someone's client and find a mistake you are expected to work against your commission to file amendments peace of mind claims etc.

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