Smart meter call agent - Avis employé Call Centre Agent Firstsource Solutions

3,0
22 juill. 2025
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Decent pay, working from home meant no travel cost.

Inconvénients

for the E.O.NNext smart meter technician booking campaign, I was moved to various teams, so i had to learn new call scripts, also there was a significant customer complaints.

Découvrez plus d’avis sur Firstsource Solutions

5,0
4 déc. 2025
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Great team support from everyone

Inconvénients

Not much pto and policy change

3,0
23 juin 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Remote, Company provides equipment, No Weekends. Gain your experience and move on!

Inconvénients

People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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