Call centre environment - Avis employé Customer Experience Agent Firstsource Solutions

4,0
15 nov. 2024
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Average bonus structure Good middle management

Inconvénients

Lack of job security Performance is not noticed from higher management

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Réponse de Firstsource Solutions
1y
Thank you for sharing your review. We're glad to hear that you found our bonus structure satisfactory and middle management strong. We understand your concerns about job security and feeling like your performance wasn't recognized by higher management. The nature of our business means that client needs can change, but we're always working to provide more roles for our colleagues. We'll take your feedback on board and continue to explore ways to better recognize and reward the hard work of our colleagues.

Découvrez plus d’avis sur Firstsource Solutions

5,0
4 déc. 2025
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Great team support from everyone

Inconvénients

Not much pto and policy change

3,0
23 juin 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Remote, Company provides equipment, No Weekends. Gain your experience and move on!

Inconvénients

People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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