Don't work here if you value your mental health - Avis employé Customer Service Representative Firstsource Solutions

1,0
20 sept. 2024
Recommande
Approbation du PDG
Perspective commerciale

Avantages

There are no pros about this place whatsoever. The operations manager is a bully

Inconvénients

Where do I start this place is very toxic. The operations manager for the Sky outbound campaign is a bully who doesn't care about anyone but himself.

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Réponse de Firstsource Solutions
1y
We're deeply concerned about the serious allegations raised in this review. We take all reports of bullying and toxicity in the workplace very seriously and are committed to investigating these claims thoroughly. We strongly believe in a respectful and supportive work environment, and any behaviors contrary to these values will not be tolerated. If you haven't already done so, we encourage you to reach out to our HR department to provide further details and help us address this situation

Découvrez plus d’avis sur Firstsource Solutions

5,0
4 déc. 2025
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Great team support from everyone

Inconvénients

Not much pto and policy change

3,0
23 juin 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Remote, Company provides equipment, No Weekends. Gain your experience and move on!

Inconvénients

People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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Réponse de Firstsource Solutions
9h
Thank you for taking the time to share your feedback. We are glad to know of your satisfaction with our company-provided equipment and the working schedule you were provided. Our Procurement and IT team work diligently to provide day-to-day kit delivery and set up support and though scheduling varies by role, we work hard to maintain a workflow that promotes a work life balance and personal wellness. We are sorry to hear of your dissatisfaction surrounding your benefits, pay, and leadership communication. Though we constantly review our benefits and pay structures to ensure that they meet market standards, we understand that not every offering will be satisfactory for all circumstances. We hope that you had a chance to review our free support options and wellness initiatives as our HR team is always available to advise regarding additional resources. We value your remarks regarding your leadership and training as we consistently review our working models to improve our employee onboarding and integration. Thank you again for your review. We wish you the best in your future endeavors.
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