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      Firstsource Solutions

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      Avis sur Firstsource Solutions

      Completely unprofessional - Avis employé Customer Service Advisor Firstsource Solutions

      2,0
      15 mars 2017
      Customer service advisor
      Recommande
      Approbation du PDG
      Perspective commerciale

      Avantages

      There are no pros working for First Source. Every time the Sky contract is renegotiated you get sold into further slavery, more pressure is added. Team Leaders often lie to their teams and HR are clueless as to the problems on the call floor. Managers also pass the buck when they make mistakes and again very unprofessional.

      Inconvénients

      Don't believe their hype. Bonus scheme is too unstable, targets are constantly moved which means you often miss out. HR dept needs an overhaul and to check letters properly.

      avatar
      Réponse de Firstsource Solutions
      8y
      We are sorry to hear about your unfortunate experience during your time at Firstsource. Our colleagues are at the forefront of everything we do and we are committed to empowering, motivating and supporting every single member of our team. We are taking your feedback and addressing the places we missed in delivering a great working experience for you.

      Découvrez plus d’avis sur Firstsource Solutions

      5,0
      4 déc. 2025
      Patient advocate
      Recommande
      Approbation du PDG
      Perspective commerciale

      Avantages

      Great team support from everyone

      Inconvénients

      Not much pto and policy change

      1,0
      18 mai 2026
      Claims examiner
      Recommande
      Approbation du PDG
      Perspective commerciale

      Avantages

      None. Deadful company. Stay away

      Inconvénients

      Everything. They do not speak english very well ( India based). They cut your pay if you do not meet quality or quantity matrix. As one of the highest producers,I exceeded my numbers every week. 1 week i was not feeling well my pay went from 18 to 6 an hour.

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