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      Firstsource Solutions

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      Avis sur Firstsource Solutions

      Oh my god! - Avis employé CSA Firstsource Solutions

      1,0
      22 août 2016
      Csa
      Recommande
      Approbation du PDG
      Perspective commerciale

      Avantages

      The "homeworking" option is highly convenient.

      Inconvénients

      3 weeks of virtual training and yet we don't even know how to transfer a call! Thrown right in to live calls with little to no support. This is the modern day equivalent of being thrown to the lions. Those that fail, i.e. pretty much everyone, are berated and screamed at. HR are completely useless. They know nothing, say nothing, and do their very best to avoid everyone. No wonder, employees are desperately unhappy as FS and HR will, typically, be their first point of contact.

      avatar
      Réponse de Firstsource Solutions
      9y
      Thanks for taking the time to write this review and I’m sorry to hear about your experience so far. We work to provide best in class training programmes for our employees, to ensure that they are motivated and delivering great results for our clients. If you require more support, please get in contact with your CEL and we will provide you with the support that is needed. We aim to create an environment that allows you to do your best work. We value and consider all feedback and we will continue to find ways to improve.

      Découvrez plus d’avis sur Firstsource Solutions

      5,0
      4 déc. 2025
      Patient advocate
      Recommande
      Approbation du PDG
      Perspective commerciale

      Avantages

      Great team support from everyone

      Inconvénients

      Not much pto and policy change

      3,0
      23 juin 2026
      Revenue cycle billing specialist
      Recommande
      Approbation du PDG
      Perspective commerciale

      Avantages

      Remote, Company provides equipment, No Weekends. Gain your experience and move on!

      Inconvénients

      People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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