Opportunities for growth overshadowed by low pay and turnover - Avis employé Senior CSA Agent Firstsource Solutions

5,0
29 juin 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Good opportunities for learning and career growth. Stable work environment and job security.

Inconvénients

Low salary for agents leads to high attrition, low employee morale, and difficulty in retaining skilled employees. High employee turnover due to low compensation.

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Réponse de Firstsource Solutions
2d
Thank you for taking the time to share your feedback. We are pleased to hear that you value the opportunities for learning and career growth, as well as the stable work environment and job security. Supporting employee development and maintaining a secure workplace remain key priorities for us. We remain committed to continuously evaluating our compensation structure and enhancing employee engagement and retention strategies.

Découvrez plus d’avis sur Firstsource Solutions

5,0
4 déc. 2025
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Avantages

Great team support from everyone

Inconvénients

Not much pto and policy change

3,0
23 juin 2026
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Avantages

Remote, Company provides equipment, No Weekends. Gain your experience and move on!

Inconvénients

People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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