Great exposure and support, but low pay for night shifts - Avis employé Senior Associate Firstsource Solutions

4,0
29 mai 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Firstsource is honestly a solid place to work, especially because it gives you great exposure to complex global processes that look really good on a resume. The environment is very structured and metrics-driven, so you always know exactly where you stand, and the teams and immediate managers are usually super supportive. Plus, having the option to work from home is a massive perk for balancing your daily routine.

Inconvénients

Firstsource has some major downsides when it comes to compensation and hours. Expecting us to maintain 8.30 hours of solid productivity is one thing, but forcing us to work extra off-hours without even getting paid for that overtime makes no sense. On top of that, the night shift allowance is honestly not enough getting paid just ₹75 per day is not enough to justify the toll it takes on your health and routine. For a 5:00 PM to 2:30 AM shift, that allowance really needs to be increased to at least ₹250 a day to be fair.

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Réponse de Firstsource Solutions
2w
Thank you for sharing your detailed feedback and experience. We’re pleased to hear that you value the exposure to complex global processes, the structured and metrics-driven work environment, and the support provided by your teams and managers. It is also encouraging to know that the work-from-home option has contributed positively to maintaining a healthy balance between your professional and personal responsibilities. Employee well-being, fair compensation, and work-life balance are important aspects of the overall employee experience, and your observations provide valuable insight into areas that may require further review and evaluation.

Découvrez plus d’avis sur Firstsource Solutions

5,0
4 déc. 2025
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Great team support from everyone

Inconvénients

Not much pto and policy change

3,0
23 juin 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Remote, Company provides equipment, No Weekends. Gain your experience and move on!

Inconvénients

People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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