employer cover photo
employer logo
employer logo

First Command Financial Services

Employeur impliqué

Not as good as it seems at first glance - Avis employé Financial Advisor First Command Financial Services

2,0
14 juin 2022
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Support getting licensed, clientele, exposure to the industry. Ability to make a positive impact in people's lives.

Inconvénients

Nearly all of the company's marketing matetial is geared toward active duty, so it can be difficult to attract clients who are not military. The company provides a limited amount of exposure to active military community in the Tampa area, so the turnover is extremely high. The turnover also leads to existing clients being constantly reassigned to new advisors who may or may not make it past the first two years which is the critical failure period in the industy. Many clients complained that their old advisor left or that their new advisor never reached out. Lots of clients pulled their investments away from the company but because they still have insurance policies the clients stay in the database. The company markets itself as a financial advisory firm and financial planners but the number one product they require reps to sale is insurance. Yes, insurance is important, but reps who do not generate enough revenue are let go. The reason for this is that the company requires all interest in insurance commissions to be signed over to the company so trails do not belong to the insurance rep. The company keeps the trails and uses them to help fund advisor comp. The company constantly pushes advisors to meet a minimum level of new business every year to keep your seat. In this regard the company seems to value new sales revenue over maintaining and servicing clients. I saw this in the office I was in, a successful advisor with years of experience and one of most prestigious professional designations in the industry was pressured into leaving because he wasn't generating enough revenue for the company. In my 2 years with the firm atleast 12 advisors left or were not offered independent contractor positions. Corporate management seemed good, but at the regional and local levels it seems to have shifted focus. Instead of building the advisor force it seemed to be more about building their career and promoting to the next level. The company has a lot of baggage from products and services that were previously offered. I lot of clients love the firm, but there are plenty of people who were scarred by their advisor always wanting to talk about insurance and why they need more. Plenty of people would shut down and walk away once they heard what the company offers or its previous name. Having to tell people they do not fit within the company's client matrix so you can't offer them products is a bad part of the job. Having to tell people you don't charge a planning fee you offer " free" planning and are compensated when they buy from you (some advisors are allowed to charge a fee, but newer ones aren't). This is huge because there is a movement towards fee only advisors - not saying one is right or wrong.

avatar
Réponse de First Command Financial Services
4y
Thank you for sharing your experience. Your willingness to provide detailed and thoughtful feedback is appreciated. We work to create and maintain a positive environment in which we welcome feedback and encourage constructive criticism. As you noted, our promotional and educational materials are primarily aimed at a military audience. They are our focus and reason for existence. Our Advisors tell us that one of the most compelling elements of this career is the opportunity to serve military personnel and their families in a meaningful way. Regarding life insurance, our company does not focus on the sale of any specific type of financial product. Our Advisors offer products and services in the context of financial coaching through a comprehensive financial plan. Financial coaching is our Mission, and financial planning and advice are our primary offerings. We waive financial planning fees for our active duty clients and make sure the cost of the financial plan is not an impediment to military families getting started as early as possible on their path to pursuing financial security. First Command seeks Advisors who believe in this approach and always put our clients first. In this way, we maintain a culture that reflects the highest ethical standards and best practices of the financial services industry. Thank you for your feedback and we will share your concerns with our leadership team.

Découvrez plus d’avis sur First Command Financial Services

5,0
18 mai 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

True to its core values and principles. Family oriented and encourages family & work balance. Free financial counseling! Honest, kind, respectful employees and excellent CEO

Inconvénients

Lots of baby boomers who don’t want to change work processes to enhance results, but they mean well :)

avatar
Réponse de First Command Financial Services
1mo
Thank you for taking the time to share your experience with First Command. We’re pleased to hear that our family-oriented culture, strong values, and supportive colleagues made a positive impact during your time with us. We also appreciate your feedback regarding opportunities to improve processes. We are committed to evolving as an organization, and insights like yours help inform how we continue to enhance efficiency and drive better results across the business. Your perspective is valuable, and we will share your comments with our leadership team.
4,0
23 juin 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Consistency, team environment, team development, annual pay raises up to maximum for your position, bonuses based on your sales

Inconvénients

Pay is low compared to industry averages Some opportunity for promotions, but not many

avatar
Réponse de First Command Financial Services
1d
Thank you for taking the time to share your experience with First Command. We appreciate your feedback and are glad to know your time with the team had a positive impact. We also appreciate your feedback on compensation and advancement opportunities. That perspective is important as we continue working to support our employees’ growth and recognize their contributions. We’ll be sure to share your comments with our leadership team.
Voir les avis par: Utile|Évaluation|Date|Tout