Horrible customer service - Avis employé Desktop Support Everforth Apex Systems

1,0
14 août 2014
Recommande
Approbation du PDG
Perspective commerciale

Avantages

I have not yet encountered any pros with this company

Inconvénients

This has to be the worst company I have ever contracted with. Over the past 9 months I have had my original recruiter quit without notice, then my account was transferred to Rocky Mullenax. I then had to contact customer support in order to get him to contact me the first time. Then after several emails, phone calls from myself and upper management, I still haven't gotten any response from ANYONE from this company. My issue was supposedly escalated to upper Management for resolution, but still no contact. Please be careful when choosing to contract with this company.

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5,0
8 mai 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Great pay, and great environment

Inconvénients

Company lacks benefits for contract workers.

2,0
5 mai 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

- Ability to work remotely still, however I am not sure how long that will last for me. They are pushing people back into the office. Autonomy & Independence - Strong ability to self-direct and own responsibilities - Involvement in high-impact work - Broad responsibilities that build transferable skills

Inconvénients

- I feel like my role was created without clear definition or long-term planning. I - Needed help with my workload and, despite repeated requests over the past year, I still haven't received any help - Increasing responsibilities without proportional salary growth - Bonus structure adjusted to be more difficult to achieve - Multiple internal teams laid off. Work transitioned to outsourced teams with lower perceived quality - Reduced sense of ownership and care from external/outsourced teams - Movement away from autonomy toward increased oversight - Reduced trust compared to earlier experience - Meeting Overload (“Meeting Fatigue”) - Uncertainty About Future State - Concerns around remote work longevity - Lack of clarity on role growth, support, and company direction

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