the recruitment process is very unprofessional your just left hanging - Avis employé Guest Relations Manager Doyle Collection

1,0
16 juin 2021
Recommande
Approbation du PDG
Perspective commerciale

Avantages

it's great 5* hotel to grow career wise

Inconvénients

Staff don't bother to professionally reply back, HR never replies back, if you ring they simple take you name number and reason for calling, but no one will actually get back to you, your the one who is chasing them but they don't make any effort follow up with you.

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5,0
5 oct. 2025
Recommande
Approbation du PDG
Perspective commerciale

Avantages

I really enjoy all the activities and festivities the do for employees from theme celebrations, ice cream trucks and children’s party for the employees children. Besides that the hotel has had many accolades and good atmosphere and it’s feels like everyone is like minded. Good benefits, close to metro and other perks are very nice.

Inconvénients

Management can sometimes not be at the same channel and there are some miscommunication issues, some benefits could be better like hybrid schedules and complementary hotel stays. Lockers can be improved.

1
avatar
Réponse de Doyle Collection
8mo
Thank you for your comments, we appreciate your thoughts and feedback
2,0
30 avr. 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Some very nice old school full service perks - breakfast and lunch and dry cleaning, etc.

Inconvénients

The turnover rate is extremely high, even for the hospitality industry. The main reason seems to be that the working environment is not pleasant or supportive. Management seems very brittle and not happy. It is never a happy or pleasant place to be. The physical location of the office was in a basement, no light, cold and damp.

1
avatar
Réponse de Doyle Collection
1mo
Thank you for your valuable feedback, we listen and take all feedback seriously. I would love to hear more details about your experience. Please email me on sharron_marsh@doylecollection.com to arrange a time.
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