Good - Avis employé Reservation Agent Doyle Collection

4,0
28 avr. 2021
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Good team and opportunities to progress

Inconvénients

Shift work weekend work at times

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Réponse de Doyle Collection
5y
Thank you so much for your feedback! We appreciate you taking the time to log in and leave us a review. It is lovely to read about the teamwork ethos we have here at The Doyle Collection and that you recognise the opportunities there are to progress. Learning, development and career progression is extremely important to us. I hear your sentiment about working weekends, and this is part of the hospitality industry that people really enjoy, as it means that the days of rest can instead be midweek in the case you mention here. The Doyle Collection

Découvrez plus d’avis sur Doyle Collection

5,0
5 oct. 2025
Recommande
Approbation du PDG
Perspective commerciale

Avantages

I really enjoy all the activities and festivities the do for employees from theme celebrations, ice cream trucks and children’s party for the employees children. Besides that the hotel has had many accolades and good atmosphere and it’s feels like everyone is like minded. Good benefits, close to metro and other perks are very nice.

Inconvénients

Management can sometimes not be at the same channel and there are some miscommunication issues, some benefits could be better like hybrid schedules and complementary hotel stays. Lockers can be improved.

1
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Réponse de Doyle Collection
8mo
Thank you for your comments, we appreciate your thoughts and feedback
2,0
30 avr. 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Some very nice old school full service perks - breakfast and lunch and dry cleaning, etc.

Inconvénients

The turnover rate is extremely high, even for the hospitality industry. The main reason seems to be that the working environment is not pleasant or supportive. Management seems very brittle and not happy. It is never a happy or pleasant place to be. The physical location of the office was in a basement, no light, cold and damp.

1
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Réponse de Doyle Collection
1mo
Thank you for your valuable feedback, we listen and take all feedback seriously. I would love to hear more details about your experience. Please email me on sharron_marsh@doylecollection.com to arrange a time.
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