Don’t work here - Avis employé Claims Specialist ComPsych

1,0
9 mars 2022
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Remote work , health care benefits, you have the option to work from 730 to 4 as opposed to the normal 9 to 5.

Inconvénients

Training is useless , you sit in zoom for a month while the trainer reads off the PowerPoint .After 4 weeks of “ training” you are expected to start taking calls, you’re resource is one note which isn’t useful when it comes to searching for information that you need . BEWARE calls are very depressing and lots of callers call in upset and angry because of their frustration towards our claim process . Ive had callers threaten to report us due to their experiences with us . I’ve been yelled at and spoken to very rudely . Calls can last an hour long . Team leads are not helpful and don’t care about you’re mental health their main focus is production .! How are you expected to reach 40 calls everyday when callers are angrily venting and crying to you, speaking about their suicide attempts and mourning loved ones deaths .this company does not appreciate you’re efforts you are just a number .

Découvrez plus d’avis sur ComPsych

5,0
1 juill. 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

I have been working at Compsych for about 3 years now and i can say i really enjoy working there. Everyone is super supportive whenever i need assistance on something. Our new office is just an icing on the cake. I like working with my team and my manager is very supportive which makes me enjoy coming to work everyday.

Inconvénients

I think it would be nice to have more opportunities to network with people from other departments

5,0
13 avr. 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

The mission is real here. ComPsych sits at the intersection of behavioral health and workforce wellbeing, and that purpose comes through in the daily work in a way that isn't just marketing language. If you care about the EAP space and the impact it has on employees around the world, this is a place where that matters. The people are a genuine standout. Across departments, you find colleagues who are sharp, collaborative, and invested in doing good work. Teams tend to be lean, which means individuals carry real responsibility and have the opportunity to make meaningful contributions. That can be energizing if you are someone who wants ownership over your work. The global scope of the business is a differentiator. For anyone interested in global operations, the breadth of markets and programs ComPsych operates across creates exposure that is hard to find elsewhere. There is real complexity to navigate and that complexity builds skills quickly.

Inconvénients

Growth within the organization can feel inconsistent. There are opportunities, but they are not always visible or equitably communicated, and career pathing can vary significantly depending on your manager and team. Internal processes and cross-functional coordination can be slower than the pace of the business demands. As the company continues to grow globally, investment in infrastructure and process alignment would go a long way.

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