Avantages
If you make the best of it, you get to work with some really great people (even with the negativity that follows the job), collective team effort, great starting knowledge, challenging responsibilities require you to be multifaceted (if you like that, it's a plus), some really intelligent people in the right places, huge target market with great job security, hard work and dedication are recognized by all in the department (verbally and monetarily), work can be extremely gratifying at times.
Inconvénients
Interdepartmental miscommunication on so many levels (which at times can seem like a rivalry), ridiculous and deceitful sales practice, workload is unbalanced and can be overwhelming at times, consistency in a high quality of work will take a considerable amount of time to achieve, not enough loyalty and support from senior management, and pay could be a lot better considering the amount of responsibility.