The opportunity

We are currently looking to hire a Practice Manager to join our well-established practice. The successful candidate will play a critical role within the practice, accountable for driving practice performance, leading employees, and enhancing the patient experience. This leadership role demonstrates enthusiasm and passion for patient care as we strive to be leaders in oral health in Canada.

Why Should You Join?

• Career development: A career with us ensures you have the support, tools, and encouragement you need to grow and evolve as a professional on your individual career path, including access to industry-leading continuing education through the award-winning DC Institute (dcinstitute.ca)
• Inspirational leadership: Our practice is supported by leaders who inspire, motivate, and encourage leadership in others, through mentorship, professional development opportunities and modelling of values.
• Competitive compensation & benefits: Our compensation packages are reviewed annually in a comparative study that ensures alignment with industry standards.
• Established and stable practice: Our successful practice is a leader in patient care, providing a range of services to a loyal and established patient base.
• Health & Safety and Compliance: The practice has a strong health and safety culture, with compliance measures embedded in every aspect of the workplace.
• Network of experienced dental professionals: You will have opportunities for formal and structured mentorship with esteemed team members and colleagues and access to industry-leading experts in various dental disciplines.
• Respect for our people: The team is built on a culture of respect and positivity, where we celebrate individuality and value each other’s unique strengths and contributions.
• Work-life flexibility: Everyone has a life outside the practice, and we are committed to helping each team member find a healthy, sustainable balance between home and career.

Key Responsibilities:

Operational Planning & Execution

• Build and execute plans to improve daily operations of the practice ensuring maximum productivity, operational excellence and develop strategies to increase organic patient growth.
• Constantly review clinic environment and key business indicators to identify problems, concerns, and opportunities for improvement to provide coaching and direction to team.

Compliance & Patient Safety

• Partner with Compliance, DC Institute and Human Resources to ensure the clinic is fully compliant and meets the provincial health regulation standards.
• Manage and oversee all compliance programs within the practice, while leading by example to ensure patient safety is a top priority.
• Work in accordance with the practice’s Health and Safety Policies and Procedures and in compliance with applicable provincial legislation.

Leadership

• Lead, coach and motivate the team to improve productivity, engagement and retention of patients.
• Drive the implementation of company programs, policies and procedures by supporting action plans and directly motivating the team to meet operational and company objectives.
• Support recruitment efforts to interview dental professionals and assess for best fit.
• Manage and analyze daily staffing costs and payroll administration; oversee accounts receivable process.

About You:

• University or College Diploma in business or office administration
• 3-5 years experience in either a clinical setting, retail sales or customer service environment
• Experience in a supervisory or management role contributing to business operations including staff scheduling, finances, inventory and people management
• Strong business acumen and extensive experience in budgeting and forecasting
• Experience with dental software systems and Microsoft Office is preferred
• Strong commitment to maintaining health regulation and operational standards
• Willingness to work varied hours to align with business needs

Job Types: Full-time, Permanent

Schedule:

• 10 hour shift
• 8 hour shift

Ability to commute/relocate:

• Toronto, ON M4T 2S9: reliably commute or plan to relocate before starting work (required)

Experience:

• dental management: 2 years (required)

Work Location: In personDuties:

- Lead a team of data analysts in collecting, analyzing, and interpreting large datasets to provide actionable insights and drive data-driven decision-making.
- Develop and implement data analysis strategies and methodologies to optimize business processes and improve overall efficiency.
- Collaborate with cross-functional teams to identify business needs, define project objectives, and develop data-driven solutions.
- Design and maintain data models, databases, and data visualization tools to support data analysis and reporting requirements.
- Conduct statistical analysis and predictive modeling to identify trends, patterns, and correlations in complex datasets.
- Present findings and recommendations to senior management and stakeholders in a clear and concise manner.

Experience:

- Bachelor's degree in Data Science, Statistics, Mathematics, or a related field. Master's degree preferred.
- Proven experience as a Data Analyst or similar role, with at least 3 years of experience in a managerial or leadership position.
- Strong analytical skills with the ability to collect, organize, analyze, and interpret large datasets.
- Proficiency in SQL, Python, R, or other programming languages commonly used for data analysis.
- Experience with data visualization tools such as Tableau or Power BI.
- Knowledge of statistical analysis techniques and predictive modeling methods.
- Excellent communication skills with the ability to present complex findings in a clear and understandable manner.

This is an exciting opportunity for an experienced Data Analyst Manager to lead a team of talented analysts and drive data-driven decision-making within our organization. If you are passionate about leveraging data to solve complex business problems and have a strong track record of success in managing data analysis projects, we would love to hear from you. Apply now!

Job Types: Full-time, Permanent

Pay: From $30.00 per hour

Benefits:

• Company events
• Dental care
• Extended health care
• Paid time off
• Vision care

Schedule:

• 8 hour shift
• Monday to Friday
• Weekends as needed

Supplemental pay types:

• Bonus pay

Ability to commute/relocate:

• Toronto, ON: reliably commute or plan to relocate before starting work (required)

Education:

• DCS / DEC (preferred)

Work Location: In person