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Présentation de Thorntons (UK)

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Alfreton, Angleterre (Royaume-Uni)
Entre 1 001 et 5 000 employés
Entreprise non cotée en bourse
Fabrication de boissons et de produits alimentaires
Entre 100 et 500 millions de dollars US par an
Lindt & Sprüngli, Hotel Chocolat, Green & Black's

Avis sur Thorntons (UK)

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Barry Bloomer
16 Évaluations
  • « Going downhill »

    • Équilibre travail/vie privée
    • Culture et valeurs
    • Opportunités de carrière
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    Ancien employé - Employé anonyme
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    J'ai travaillé chez Thorntons (UK) à temps partiel


    Opportunity to build a relationship with regular customers

    25% discount

    Sales Assistants were all lovely - when I first started, I built up good relationships with other staff members, who nearly all moved on before I did.


    Since being bought by Ferrero, the ethics of the place have changed a lot - more focus on ticking boxes and identikit shops than customer service or staff satisfaction.

    Lack of communication - often would be told to do something by one member of staff, only to be told by another to do it a different way, sometimes within the same day. We would often get last-minute communications from Head Office about changeovers, or offers, which was very stressful.

    Incentives have gone out the window - every so often there's a halfhearted attempt, and then they are forgotten. Very low morale.

    Favouritism - if you are liked you are adored, if it comes around to being your turn to be disliked, you are barely spoken to. I saw this with a few different members of staff, including myself.

    Senior sales and management were on pennies more than I was as a Sales Assistant, which is incredibly unfair.

    Conseils à la direction

    Have a little more interest in the shops that are not the "flagships" down south.

    Work hard on giving the staff room to breathe, and reward positive behaviour. My store was the top of my region over Easter, and we got no recognition for it.

Voir les 66 avis

Photos chez Thorntons (UK)

Thorntons (UK) photo de : Our new look stores
Thorntons (UK) photo de : Thorntons Factory at Belper
Thorntons (UK) photo de : Cafe Thorntons Charity Event
Thorntons (UK) photo de : Largest Chocolate Box for our Centenary Year
Thorntons (UK) photo de : Chocolate Kabin Event
Thorntons (UK) photo de : Christmas Dinner
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Entretiens chez Thorntons (UK)



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    Offre acceptée
    Expérience positive
    Entretien facile


    J'ai postulé en personne. J'ai passé une entrevue à Thorntons (UK).


    Really nice group interview process, employees were friendly and encouraging. They gave us some group tasks to do for example 2 truths 1 lie. I was called a few days later to confirm that I had the job and started a week after. All in all a positive experience.

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    • Pick a product that you would give to a customer matching the description given. E.g A girls birthday party.   Répondre à cette question
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Prix et distinctions de Thorntons (UK)

  • Young Talent of the Year, Food Manufacturing Excellence Awards, 2014

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