Travailler chez Smile.io | Glassdoor.ca

Présentation de Smile.io

www.smile.io
Kitchener, ON
De 51 � 200 employ�s
2012
Entreprise non cot�e en bourse
Matériel et logiciels informatiques
Ne sait pas / non applicable
Concurrents

Inconnu

Avis sur Smile.io

  • Utile (1)

    « Micromanagement and leading by fear »

    StarStarStarStarStar
    Ancien employé - Entry Level - Kitchener, ON
    Ancien employé - Entry Level - Kitchener, ON
    Ne recommande pas
    Point de vue négatif
    Désapprouve le PDG

    J'ai travaillé chez Smile.io à temps plein (Plus d'un an)

    Avantages

    -Dog Friendly Office

    -Downtown Kitchener Location

    Inconvénients

    -C Levels lead by fear rather than trust

    -CEO is a boss not a leader

    -Inexperienced leadership that is being led by inexperienced co-founders

    -The leaders with experience that don't blindly follow the CEO have either been let go, have left or are fighting an upwards battle because they do not have the freedom or trust needed to do the job they were hired to do

    -Certain people are put pedestals and their word is seen as gold despite lack of experience/knowledge or proven lack of track record of success

    -Lack of willingness to listen to and validate employee concerns from a culture or product perspective

    -Lack of product advancement – product has stayed pretty much stagnant over the past year

    -Huge turnover of employees in the last 12 months 

    Conseils à la direction

    Stop micromanaging, trust the people you hire and if you don’t trust them don’t hire them. Take employee concerns regarding workplace culture and leadership seriously - increase positive communication and STOP LEADING BY FEAR. You base your employee culture on a willingness to accept feedback – the step you are forgetting about is actually acting on it.

Voir les 31 avis

Entretiens chez Smile.io

Expérience

Expérience
64%
7%
29%

Obtenir un entretien

Obtenir un entretien
85%
15%

Difficulté

2,9
Moyenne

Difficulté

Difficile
Moyenne
Facile
  1.  

    Entretien de Client Support Specialist

    Employé anonyme - Kitchener, ON
    Offre d'embauche acceptée
    Expérience positive
    Difficulté moyenne

    Candidature

    J'ai postulé en ligne. Le processus a pris +4 semaines. J'ai passé un entretien à Smile.io (Kitchener, ON) en juin 2017.

    Entretien

    The interview process at Smile.io was a series of interviews (3) over the course of about a month, which became increasingly more specific each time. Interview #1 was a meeting to discuss why I was interested in the position. For interview #2 I was given a series of questions a few days beforehand to prepare with. These questions pertained to my technical skills, and were essential I think in demonstrating my abilities to respond to the tasks/situations I would encounter on the job. In the interview itself we went over these answers and critiqued them. Interview #3 consisted of meeting with two other employees who specialize in different departments (to see if I would be a good fit for them). The interview process was very thorough, which makes sense for a company that is growing rapidly. One thing I thought that was great was that the CEO was present for both of my first two interviews. Employees were really friendly/down to earth.

    Questions d'entretien d'embauche

    • Am I curious, am I comfortable in a fast paced environment that is changing, technical questions pertaining to Smile.io itself.   Répondre à cette question
Voir les 14 entretiens d'embauche

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