Utile (4)
J'ai travaillé chez SmartRecruiters à temps plein
Avantages
Focus on innovation - Quarterly product releases
Brilliant product management team
Great implementation team
Very reactive technical support team
Very good FAQ/Well documented Help Center ... But only in English
API integration helps 3rd party integration
Overall good team spirit
Remote work culture
Customers in all industries and all company sizes ... but some too small to get real value from product
Financial stability
Inconvénients
California decision making center - hard to provide fast response when customer issues happen outside of US
Shortage of resources in Europe - Recruitment plan is insufficient to support growth
Misaligned success & sales team on customer strategy
No feedback culture with teams. Hard to tell what to improve.
Lack of transparency on strategy/key figures/finance
Confusing communication/marketing on Marketplace
Needs a brand new Reporting module
All new modules seem to have been designed for US market only
Lots of EMEA customers are lost with new features as product changes too quickly - Need a localized help center (in at least 3 european languages).
Non US jobboards do not like principle of SR standard API so won't integrate
GDPR compliance really needs improving
Conseils à la direction
Re assess sales strategy. Stop selling to small customers who aren't a good fit and will leave. Re-enforce staff in EMEA. Adapt communication and hep center language to EMEA customers.
Candidature
J'ai postulé en ligne. J'ai passé un entretien à SmartRecruiters.
Entretien
It was a phone interview that lasted about 30 minutes, then it moved onto a second round phone interview. The last one was an on-site interview where you meet with the team that takes about 2 hours.
Questions d'entretien d'embauche
