Travailler chez John Lewis | Glassdoor.ca

Présentation de John Lewis

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Londres, Angleterre (Royaume-Uni)
Plus de 10 000 employés
1864
Entreprise non cotée en bourse
Grandes surfaces et magasins de marchandises diverses
Entre 5 et 10 milliards de dollars US par an
Inconnu

Avis sur John Lewis

3,8
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Paula Nickolds
116 Évaluations
  • « No as good as before »

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    • Équilibre travail/vie privée
    • Culture et valeurs
    • Opportunités de carrière
    • Rémunération et avantages
    • Dirigeants
    Employé actuel - Vm - Londres, Angleterre (Royaume-Uni)
    Employé actuel - Vm - Londres, Angleterre (Royaume-Uni)
    Recommande
    Point de vue neutre
    Aucune opinion sur PDG

    Je travaille chez John Lewis (Plus d'un an)

    Avantages

    Good benefits and discounts

    Inconvénients

    Low pay. Very difficult to move up in the company.

    Conseils à la direction

    Be more open

Voir les 763 avis

Entretiens chez John Lewis

Expérience

Expérience
66%
17%
17%

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Obtenir un entretien
95%
2%
2%
1
0

Difficulté

2,7
Moyenne

Difficulté

Difficile
Moyenne
Facile
  1. Utile (61)  

    Offre acceptée
    Expérience positive
    Entretien facile

    Candidature

    J'ai postulé en ligne. J'ai passé une entrevue à John Lewis en août 2017.

    Entretien

    Had to complete two separate aptitude tests as part of the online application. You're prompted with different scenarios and you have to choose which solutions are best suited to the each scenario. Fairly simple stuff -- just common sense really. Take your time though.

    They followed up my online application with a text message asking to come in for an interview. I had already looked at some of the recent interview reviews on Glassdoor, so I was expecting a group interview. There were 4 other applicants at the interview and we all sat down on one table. We were asked to come up with a guide for new selling assistants at John Lewis, which were:

    - 5 ways to deliver good customer service.
    - 5 ways to handle a customer who is upset or angry.
    - 3 ways to enhance product knowledge.

    I would suggest doing your research and come up with some solid points beforehand. Make yourself heard, but remember to listen and engage with other people in the group. I got the impression this was something they were looking at closely.

    The group interview was followed up with a 1-on-1 interview. There were 5 questions. The first was tell me about yourself; the others were customer service based. The last question was just reiterating what you had already contributed to the group. Overall, a really positive experience as it was quite challenging and rewarding in the end.

    Questions d'entretien d'embauche

    • Tell me about yourself.   2 Réponses
    • How would you make a customer feel welcome in the store?   2 Réponses
    • Tell me about a time you offered good customer service.   2 Réponses
Voir les 271 entretiens d'embauche

Prix et distinctions de John Lewis

  • Best Company to Work For, LinkedIn, 2017
  • Best Department Store, Which? Best Shop ranking, 2017
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