Travailler chez John Hancock | Glassdoor.ca

Présentation de John Hancock

Boston, MA (États-Unis)
De 1 001 à 5 000 employés
Manulife
1862
Filiale ou unité d'exploitation
Sociétés d'assurance
Entre 50 et 100 millions $ (CAD) par an
Concurrents

MetLife, Prudential, Fidelity Investments

From our humble beginnings in 1862 as a four person company formed in a single room, the name John Hancock, one of our nation's forefathers and the inspiration for our company, has long stood for integrity and commitment.

Today, we continue ... En savoir plus

Avis des employés John Hancock

  • « Not Recommended »

    StarStarStarStarStar
    • Équilibre travail/vie privée
    • Culture et valeurs
    • Diversité et inclusion
    • Opportunités de carrière
    • Rémunération et avantages
    • Dirigeants
    Ancien employé - Participant Services Representative - Toronto, ON
    Ancien employé - Participant Services Representative - Toronto, ON
    Ne recommande pas
    Perspective négative
    Désapprouve le PDG

    J'ai travaillé chez John Hancock à temps plein (Plus d'un an)

    Avantages

    To be specific, I worked for John Hancock Retirement Plan Services as a call centre representative.
    - Consistent pay
    - Decent benefits
    - if you’re lucky, you’ll have some nice coworkers.
    - no probation period
    - retirement package (Toronto - you can rollover to another employer)
    - Nice looking offices

    Inconvénients

    - the participants, retirees. Basically the people you speak with on the phone regarding their retirement can be quite awful. I’m talking verbal abuse sometimes.
    - They expect you to do it all. Even if you do not have any computer science or IT experience, they think you can fix computer issues for the elderly over the phone.
    - Unfortunately, working with people from the US, you can come across some ignorance.
    - Manager is a good person, if they are still there in the Toronto office, but they do a lot of lip service.
    - Outdated systems.
    - Supervisors can difficult to work with.
    - You become only a mule that’s part of a pack, if that makes sense.
    - limited room for growth or advancement in that department.
    - high turnover because it is more hassle than it is worth.
    - hard work and good call centre numbers aren’t enough. There was an incident when the police had to come to the office to settle a matter with one of my coworkers. And they still got more opportunities for advancement than those who performed better, and do not cause such a commotion. True story.
    - bias for the US offices (Westwood and Boston)
    - Mamager is not breathing down your neck, but the expectations are too high for the pay.

    Conseils à la direction

    The last con bullet point says enough. I left because I got looked over too many times, as well as some other colleagues of mine. I don’t recommend it for long term, because there aren’t any opportunities and they really do favour people from the US offices, rather than Canadian. There is a bit of discrimination as well. It’s good for something immediate, until you find something more long term or in line with your career goals. Try applying to different departments, this one is too dysfunctional.

Voir les 681 avis

Entretiens chez John Hancock

Expérience

Expérience
67%
17%
16%

Obtenir un entretien

Obtenir un entretien
40%
25%
15%
7
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Difficulté

2,7
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Difficulté

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Facile
  1.  

    Entretien de Intern

    Employé anonyme
    Offre acceptée
    Expérience positive
    Entretien facile

    Candidature

    J'ai postulé via un établissement de l'enseignement supérieur ou universitaire.. Le processus a pris 1 jour. J'ai passé un entretien à John Hancock en mars 2016.

    Entretien

    I had a positive experience with the interview at John Hancock. It was an hour long phone interview. I was asked some basic behavioural questions and knowledge about the company, as well as my familiarity with the field. It was not too formal but was not completely laid back either. The interviewers were nice and made me feel at ease.

    Questions d'entretien d'embauche

Voir les 197 entretiens d'embauche

Actualités de l'entreprise

  • company-updates.categories.culture

    Le plus important de nos groupes-ressources d’employés est l’Alliance mondiale des femmes. Ce groupe, qui compte des membres dans huit pays à l’échelle mondiale, offre aux femmes des ressources et des occasions de renforcer leurs compétences, de parler de leurs expériences et de bâtir leurs réseaux professionnels. L’Alliance mondiale des femmes vise à soutenir et à favoriser l’embauche, le perfectionnement et l’avancement des femmes au sein de l’entreprise toute entière. Ralliez les rangs d’une société qui accorde de l’importance à votre diversité https://jobs.manulife.com/ListJobs/All Photo: novembre 2019

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Prix et distinctions de John Hancock

  • 100% Rating on Corporate Equality Index, Human Rights Campaign’s (HRC) Corporate Equality Index, 2015
  • Best Employers, Forbes, 2016
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