J'ai travaillé chez Costa Coffee à temps partiel (Plus d'un an)
Great team environment. Also a good place to work with customer focus. Management really cared about the store that I worked in.
Understaffed at busy times. Sometimes felt like you couldn't give the best customer experience because there weren't enough staff on.
Conseils à la direction
Just to ensure that it is always well staffed.
Le processus a pris 6 jours. J'ai passé une entrevue à Costa Coffee en mars 2018.
Talked to someone on JobToday app who owns a few costa coffees in the area, she passed my phone number on the the store manager of the store I picked. Manager called me and asked me to come in for the trial shift. Got to the trial shift, was told that to work here you have to have a lot of independence and initiative, so he just wanted to see what I would do. Got zero training on anything and was just expected to do stuff. I had to use the dishwasher (wasnt shown how to use it but had to figure it out myself) and I also got put on the till (they allowed me to handle cash and give out change, but they had no personal details about me and they didn’t train me on this which seemed very odd). I was told the shift would last 2 hours but it ran over by half an hour. I got a text half a week later offering me a job, even though I’d been given zero details about anything (had no idea what hours they wanted, what the pay was or anything). I reluctantly accepted the job purely because I need the money, even though I have been informed by the manager now that they pay minimum age as per your age (so 19 year olds get £5.60 an hour which is ridiculous)
Questions d'entretien d'embauche
Faites-nous savoir s'il nous manque toute reconnaissance du milieu de travail ou de l'industrie –