- Équilibre travail/vie privée
- Culture et valeurs
- Opportunités de carrière
- Rémunération et avantages
Aucun recrutement à Londres, Angleterre (Royaume-Uni) de The Utility Warehouse actuellement. Consultez tous les emplois The Utility Warehouse
J'ai travaillé chez The Utility Warehouse à temps plein
In-house canteen, mental health help available, able to negotiate with manager to book time off
Customer service work is, by it's nature, repetitive and difficult. It's emotionally draining to be the punching bag for everyone's problems year after year.
Conseils à la direction
When you have a huge backlog of inbound emails to answer, recognise that it's simply because people can only answer a certain number of emails a day. Hire more people and take the correspondence department seriously, and stop trying to force your customers to call you instead when, for many people, they don't want to spend time on the phone listening to hold music.
J'ai postulé en ligne. Le processus a pris une semaine. J'ai passé un entretien à The Utility Warehouse (Londres, Angleterre (Royaume-Uni)) en janvier 2020.
Online tech questions to fill in about networking very simple, received an email to arrange a brief chat.
Video interview - going through my tech knowledge and understanding.
Face to face interview - which consisted of sitting next to tech advisors- listening to calls , then a role play with an issue with member not knowing how to connect the phone line & how to troubleshoot.
Questions d'entretien d'embauche