The answer is 7.5 degrees. There is a 30 degree difference between each number on a clock. (360 degrees/ 12 = 30 degrees). Therefore, the hour hand moves 30 degrees every 60 minutes. The time given is 3:15, so we know that the minute hand pointed directly at the 3, but the hour hand is somewhere between the 3 and the 4. 15 minutes has passed and we know there are four 15 minute segments in an hour. We also know that it take the hour hand 60 minutes to move the full 30 degrees. So if we divide the 30 degrees that the hour hand will move in 60 minutes, by 4 because 15 minutes has passed by and there are 4 fifteen minute segments in 60 minutes, we find that the hour hand moves 7.5 degrees every 15 minutes. So at 3:15 the angle between the minute hand and the hour hand is 7.5 degrees.
Chase the other customer down and see if they will give it to your customer.
Take the name of the customer and their number. Call another location for any extra stock of that item and have them ship it to you via standard company procedures. Assure the customer (guest) you will call them when the item has arrived in store.
Answered both questions in one paragraph. "I want to join HS to extend my knowledge of Social Media marketing because in my old job we used HS and thought that it was a great tool where I would like to explore more in.
I answered this honestly, picking an academic achievement I indeed was very proud of, and they liked it a lot. They were looking to see if I can focus on a project until completion, and take pride in my work, I think.
Your answer doesn't matter, they want to test your 'communication' skills
The answer I am giving is.. Firstly, I am going to apologize to the cust about the error we caused and to proceed with the change back, I will personally ask for any documentation that she might carry at the moment (receipt). After I have identified clear the situation, I will ask my superior who has access to open the till and announce the situation again to my superior.
The answer they're looking for is that you'll give a free coffee without having to ask a supervisor or investigate the complaint over something as cheap as a coffee, it's a simple customer service question - I asked many candidates this question when I was a store manager
Interview consisted of a mix of behavioural, situational, hypothetical and open ended questions. Informal and casual approach. Seemed 'off the cuff' and not following interview guide or set of standard questions. No structure or flow to the interview questions either.
Managers lacked interview skills, were unpolished and clearly inexperienced - one manager used the term "deaf and dumb" (outdated, offensive and should not be used) Impersonal interview process as ALL communication was done via email. Applicants who progress to interview should be contacted via phone when advising of outcome, not standard 'rejection email template'. Difficult to connect with people when you can't see them.