Questions d'entretiens - Service Desk Analyst | Glassdoor.ca

Questions d'entretiens - Service Desk Analyst

23

Questions d'entretien de Service desk analyst partagées par les candidats

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say you're on the phone with rogers or say amazon for technical support, what do you look for in a great customer service experience

1 réponse

1. technical skills, someone who understands what you are saying 2. politeness 3. soft skills, "small talk" being able to make a conversation while solving your problems.(this was a HUUUGE Deal in the interview)

Generic questions such as why did you apply for this job, salary expectations, work hours, etc...

What would you do if *insert technical situation here*?

1 réponse

Ask you to talk about yourself to see how well you can think on your feet (i.e BS the client)

What I know about the "Cloud" regarding Office 365

1 réponse
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