Questions entretien Customer Assistant chez next | Glassdoor.ca

Questions entretien Customer Assistant chez next

Entretiens chez next

9 Avis sur les entretiens

Expérience

Expérience
45%
44%
11%

Obtenir un entretien

Obtenir un entretien
100%

Difficulté

2,0
Moyenne

Difficulté

Difficile
Moyenne
Facile

 

Entretien de Customer Assistant

Candidat à l'entretien anonyme - Swansea, Pays de Galles (Royaume-Uni)
Aucune offre d'embauche
Expérience neutre
Difficulté moyenne

Candidature

J'ai postulé en ligne. J'ai passé un entretien à next (Swansea, Pays de Galles (Royaume-Uni)) en octobre 2019.

Entretien

Applied online, then a week later got a telephone interview and then an instore assessment. Telephone interview was about 10mins and then the assessment was just over an hour and was given a gift card at the end

Questions d'entretien d'embauche

Autres avis d'entretien pour next

  1.  

    Entretien de Customer Assistant

    Candidat à l'entretien anonyme - Yate, Angleterre (Royaume-Uni)
    Aucune offre d'embauche
    Expérience positive
    Difficulté moyenne

    Candidature

    J'ai postulé en ligne. Le processus a pris 3 semaines. J'ai passé un entretien à next (Yate, Angleterre (Royaume-Uni)) en août 2019.

    Entretien

    There was a brief phone interview and then was asked to come into the store for a trial shift. It was a paired interview in the style of a practice shift. I had to man the changing rooms correctly, make sure clothes were hung in correct size order, welcome customers into the store and return items to their correct locations.

    Questions d'entretien d'embauche


  2.  

    Entretien de Customer Assistant

    Employé anonyme - Londres, Angleterre (Royaume-Uni)
    Offre d'embauche acceptée
    Expérience positive
    Entretien facile

    Candidature

    Le processus a pris 1 jour. J'ai passé un entretien à next (Londres, Angleterre (Royaume-Uni)) en juin 2018.

    Entretien

    It was really quite informal. When I arrived, I was first taken to the back room and waited there a bit as I did arrive early. I was then asked a few questions about what I was doing at the moment and what my availability is like. I was asked to go onto the shop floor and talk to customers asking them if they required any help (many of the staff members told me before that I should really demonstrate this). NEXT really value customer service so you need to show that you can do this. I did this for an hour and was taught how to search for items in stock on the till. After this, I was taken into the backroom again and asked about my availability where I found out I was being offered a position.

    Questions d'entretien d'embauche

  3.  

    Entretien de Customer Assistant

    Employé anonyme - Manchester, Angleterre (Royaume-Uni)
    Offre d'embauche acceptée
    Expérience positive
    Entretien facile

    Candidature

    J'ai postulé en ligne. Le processus a pris 1 jour. J'ai passé un entretien à next (Manchester, Angleterre (Royaume-Uni)) en juin 2018.

    Entretien

    I applied just before sales time and so they were quite desperate for new hires. They called me in to the warehouse (which isn't where I applied, I applied for an in-store position) and it was clear I already had the job they just wanted to check my right to work documents etc.

    Questions d'entretien d'embauche

    • if I'd be willing to take on shifts in both the warehouse and the store - primarily working at the warehouse   1 réponse

  4.  

    Entretien de Customer Assistant

    Employé anonyme
    Offre d'embauche acceptée
    Expérience neutre
    Entretien facile

    Candidature

    J'ai postulé en ligne. Le processus a pris une semaine. J'ai passé un entretien à next.

    Entretien

    After applying received a phone call for a interview within a couple of days. Interview was relatively easy just about your experiences etc, as it was a home store felt there was more emphasis on the sales side of it.

    Questions d'entretien d'embauche


  5.  

    Entretien de Customer Assistant

    Employé anonyme - Sheffield, Angleterre (Royaume-Uni)
    Offre d'embauche acceptée
    Expérience neutre
    Entretien facile

    Candidature

    J'ai postulé en ligne. Le processus a pris 4 jours. J'ai passé un entretien à next (Sheffield, Angleterre (Royaume-Uni)).

    Entretien

    Applied online on a Saturday and received a phone call two days later. Phone call consisted of general questions e.g. Why do you want to work for us, tell me about yourself. I was then invited to a Team Assessment on the Wednesday. This involved a team leader observing me on the shop floor where I had to interact with customers/ask if they needed help. Then went back into office where told I had the job and my induction would be the next week.

    Questions d'entretien d'embauche


  6.  

    Entretien de Customer Assistant

    Candidat à l'entretien anonyme - Grimsby, Angleterre (Royaume-Uni)
    Aucune offre d'embauche
    Expérience négative
    Entretien facile

    Candidature

    J'ai postulé en ligne. Le processus a pris 5 semaines. J'ai passé un entretien à next (Grimsby, Angleterre (Royaume-Uni)) en mars 2016.

    Entretien

    Boring - seemed to bothered about my personal life rather than why I wanted the job.
    They asked if i was under 25 and also if I wanted to work just weekend and later shifts.
    Lady seemed really nice though and passionate about her job.

    Questions d'entretien d'embauche


  7.  

    Entretien de Customer Assistant

    Employé anonyme - Londres, Angleterre (Royaume-Uni)
    Offre d'embauche acceptée
    Expérience positive
    Entretien facile

    Candidature

    J'ai postulé en ligne. J'ai passé un entretien à next (Londres, Angleterre (Royaume-Uni)) en octobre 2014.

    Entretien

    very lovely and welcoming simple questions nothing to be worried about. hired on the same day to go trough company values and rules to follow incase of emergency. was taught how to attach labels

    Questions d'entretien d'embauche

    • -Why next ? what are your strengths? what are your weaknesses ?   1 réponse
  8. Utile (1)  

    Entretien de Customer Assistant

    Employé anonyme - Manchester, Angleterre (Royaume-Uni)
    Offre d'embauche acceptée
    Expérience neutre
    Entretien facile

    Candidature

    J'ai postulé en ligne. Le processus a pris 5 jours. J'ai passé un entretien à next (Manchester, Angleterre (Royaume-Uni)) en septembre 2013.

    Entretien

    Online assesment (Around 40 questions) - If successful quick telephone interview.
    Then 1:1 interview with a half an hour working on the shop floor (make sure you are can approach customers confidently, are friendly and helpful)

    Questions d'entretien d'embauche

    • Tell me a bit about yourself?
      What retail experience do you have?
      What makes you a great team player?
      Maybe some customer-related questions i.e. how would you deal with a difficult customer.   Répondre à cette question

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