Structured and unstructured interview process. Starting from traditional interview questions to scenario based later on the interview. Also the group discussion was part of the interview with the equal opportunity to answer.
Its a recent start up department. It uses personal shoppers to pick and load groceries. Its a growing enterprise with great room to grow. But it is not so new a concept, its similar to the days of grocery bins on rollers put into your car. Old school customer service, with new world tech.
Be honest, if you didn't cut it, tell them, you can't lie your way through this company, its too finance focussed, at least if they know you didn't cut it and hire you anyways, they know that and can coach you in the right direction.