Questions d'entretiens - Customer Service Representative Td Bank | Glassdoor.ca

Questions d'entretiens - Customer Service Representative Td Bank

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Tell me something about your past experience. Why do you choose TD? How do you deal with pressure?

Group interview: "What does legendary customer experience mean to you?, give an example of a time where you have received and a time you have provided legendary experience" - Role play questions: They would give you a sheet with product benefits, you will have to try to sell it to the interviewer/customer. Panel interview: General questions: "Where do you see yourself in 5 years", "Why TD?". "What does legendary mean to you?", "Give an example of a legendary experience" Personality questions - ie "Have you ever seen something unethical happen at your previous jobs? and what have you done about it?"

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