Questions d'entretiens - Customer service representative

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Questions d'entretien pour Customer Service Representative partagées par les candidats

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Verizon
On a demandé à Customer Service Representative...26 juillet 2016

The online assessments were 3 tests total, quite intense. The first interview was a screening interview to the real interview. I am currently waiting on the (hopefully) final interview.

50 réponses

I applied 6/27/16, email to take test on 7/17/16, passed test, on 8/20/16 got call to schedule face to face interview for 09/05/16. Got email the next day, thanking me for interview & that I will hear from them soon. Called recruiter 2 was later, she said I passed face to face & was still interviewing other & they are awaiting finalists. As of now it's been 4 week & a few days & still nothing. If I passed interview, what's the hold up? Or maybe it's just that many people that applied. I'm not sure, but this has been a very long and stressful procedure. Background, I have long year of sales and call center experience, so this is worrisome. Any of you guys had to wait this long for an offer? Moins

I called the recruiter and she said they were rushing to get through canadite's interviews and fast as possible and they haven't call anyone back yet. This was for the Philadelphia office. They told me in my interview classes started 11/07 which is soon so I'm not sure what's going on with them. It's ridiculous Moins

I applied 6/25 myself and have been through this long process like you. I applied to 2 locations since they are within driving distances from me. I was told they are still doing interviews and when they are finished I will be contacted. My aunt who was in HR said they are required to hit a certain number of interviews before making announcements. I'm not sure if this is still true today, but I think it makes sense being how long this process is. Moins

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United Airlines

Describe a time when you forgot something.

34 réponses

Yes it is a relieve to talk to u lol. Yea I saw that they posted the temporary CSR, let's hope so. I am so anxious to know I hate waiting for answers lol. Will definitely keep u posted too thanks. Enjoy ur day. Moins

Hello ladies, actually y'all are not going to believe what happened. So I passed the language test than 2days later a call from United telling me congratulations we want to give u the job if u r still interested, n of course I said yes, so to make a long story short I went to Houston airport to do drug test, fingerprints because she wanted me to B on March 21 class 3days later I received a call from background people asking for my education information since it's international so I have provided that yesterday on the 14 n by noon I HAVE RECEIVED MY ONBOARD WELCOMING ME TO UNITED, N FINISHING THE PAPERS WORK. TODAY AROUND 9:00 RECEIVED A CALL SAYING they are going to put me on the April class because my background is not ready yet n that the March 21 class is now filled. I was so ready for Monday but this happened. OMG can y'all believe that? Anyway I hope that everything will b OK to go for next month. So disappointed. CLH congrats again, anonymous don't worry ur time is right around the corner. CLH do u mind giving me ur email I would like to give u a message for somebody who's going to B there 2. Thanks girls. Moins

Hi, u r so welcome girl n yes indeed God only do what's best for us n to him we leave all our affairs. N thank you to u as well n one day will come where we all will wear United uniforms with a BIG smile. Have a wonderful weekend my dear. Moins

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United Airlines

Are you willing to work flexible hours?

32 réponses

I received my background check confirmation email yesterday Feb 28th. Just waiting for my drug test email confirmation as well. Moins

Has anybody did their drug test yet? or has gotten their confirmation email?

I spoke to the recruiter today. We should be receiving the drug test confirmation emails by the end of this week if this helps anyone. Moins

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HubSpot

If I gave you $40,000 to start a business what would you start

30 réponses

A breakfast stand! I love breakfast. It's low cost (able to maintain good profit margins). It's in high-demand (fastest growing meal market). I long to be my own boss. I'd be home by noon. And I know the perfect spot. Moins

How to get $40,000 without asking for it

I would open a "coffee shop" with Wi-Fi and power stations for your electrical devices. And I would put it along route 1 in the Florida Keys Moins

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Dell Technologies

Are you more of a hunter or a gatherer ?

26 réponses

It is actually a nice question . Hunters are "designed" to stay focused for a long time on a single task and to do it well ,gatherers are capable of multitasking but they don't go deep into their tasks . So i guess the answer depends on the job description Moins

Neither, I'm the chief

I am a gatherer when my counterpart is a hunter, I am a hunter when my counterpart is a gatherer. Balance. Moins

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EMSI Engineering

Please spell "idiverticulitis".

22 réponses

@Danna It does if it's an iOS app designed for those who suffer from diverticulitis! Moins

This is definitely meant to embarrass people. I suspect the best you can do is ask the standard spelling bee questions (e.g., ask for the etymology and for them to use it in a sentence). In this case, their sentence will probably be pretty outrageous. I had to look it up, but diverticulitis is a "small, bulging sacs or pouches of the inner lining of the intestine (diverticulosis) that become inflamed or infected." After that, I'd totally botch the spelling but hopefully have enough poise to laugh it off. Moins

I'd-u-s-e-s-p-e-l-l-c-h-e-c-k

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Waste Management

What makes you a great fit for the position? Why are you leaving your current Job?

18 réponses

Not in the interview! I think on the application! But most jobs only go back 7yrs unless it dealing with banks,pharmacy, security stuff like that! Haven't heard anything back as of yet I guess because training dont start until July 31st! Good luck!! Moins

i hope i get the job did your background come back already?

When I interviewed it was with two ladies I still haven't heard anything but if he said you will know something in two days I hope they call you! Moins

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Kaiser Permanente

Tell me 2 times where you went above and beyond a customer's expectations.

14 réponses

Yes I was told right after my interview, I met with HR and everything. I'm just confused because I never took the drug screen and still waiting to hear back. Moins

Right! I am definitely waiting to hear from someone. The lady I spoke with in HR told me that I was good to put in my resignation notice with my current employer and that I have the job. She asked me if I preferred working with Specialty Care. Primary, or Dental. I told her I didn't want to work for the dental care. She also informed me a starting salary. And told me there were 3 different starting dates. I don't remember the dates though.... I'm just confused and Praying someone will contact me soon. Moins

Augh! I'm so sorry to hear this! When I left the interview portion, the interviewers told me to go to the lobby (I interviewed at a hotel on the 2nd day of interviews, the 28th I think it was) and that someone from HR would come speak to me further. Then the (I believe she was from HR) lady came over and asked me for my email address and phone number "because they wanted to be sure that they could contact me" and that "someone would contact me within 48 hours" Honestly, I took that was a GOOD sign because if they didn't want me, then they probably wouldn't be sure to contact me. I don't know =) But since I've heard nothing more, I've kinda lost hope. While, I feel for you and that you were hired and then nothing since (which would stress me out a lot!) maybe it means I still have a chance! Will you post again if you hear anything more? I'll make sure to do the same. Moins

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Accelion

Would you be able to commute?

14 réponses

Yes..

Yes..

Yes..

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Teleperformance Jamaica

Why do you want to work at our company?

14 réponses

to gain experience in the working world and gain financial stability

To gain experience in the working world and gain financial stability

Because its a great company ...

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