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Questions d'entretiens - Customer Service


Questions d'entretien de Customer service partagées par les candidats

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"What do you think your best friend would say are your 3 best and worst qualities?"

4 réponses

Hello There, Can you please tell me if you had both written and video interview? Just wondering if the next step is the personal interview? Thank you so much Regards!

I went through the written and video interview process too then received a personal interview.

Thank you dear. Also if you don't mind me asking again, will the HR decide after the personal interview right away or did they contact you after? I applied for Passenger Service Ambassador and the training starts on May 13. Thank You:)

Who do you voice your concerns to about the CSR manager or branch manager ?

2 réponses

How do you handle a challenge, stress or pressure in the workplace?

2 réponses

What you do to resolve such a problem. Customer has no money in account but wants to withdraw 100 dollors today

2 réponses

1) Tell me about a time when you demonstrated great customer service by promoting or up selling a product or service the customer may not have otherwise considered? What specifically did the customer come in to buy and what were you able to up sell to him/her? 2) Describe a time when you were able to make a significant contribution to a team effort, goal or objective.

2 réponses

Mostly behavioral questions. Nothing unexpected. Just follow these basic questions and provide your best personal experience.

1 réponse

Describe what is "friendly" means.

1 réponse

why you leave your current position

1 réponse

Are you comportable with presentating products to people?

1 réponse

Why did i choose that specific Location ,how long have you been with Tims , how much experience do you have

1 réponse
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