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Questions d'entretiens - Customer Service


Questions d'entretien de Customer service partagées par les candidats

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"What do you think your best friend would say are your 3 best and worst qualities?"

4 réponses

Hello There, Can you please tell me if you had both written and video interview? Just wondering if the next step is the personal interview? Thank you so much Regards!

I went through the written and video interview process too then received a personal interview.

Thank you dear. Also if you don't mind me asking again, will the HR decide after the personal interview right away or did they contact you after? I applied for Passenger Service Ambassador and the training starts on May 13. Thank You:)

1) Tell me about a time when you demonstrated great customer service by promoting or up selling a product or service the customer may not have otherwise considered? What specifically did the customer come in to buy and what were you able to up sell to him/her? 2) Describe a time when you were able to make a significant contribution to a team effort, goal or objective.

2 réponses

What you do to resolve such a problem. Customer has no money in account but wants to withdraw 100 dollors today

2 réponses

How do you handle a challenge, stress or pressure in the workplace?

2 réponses

Who do you voice your concerns to about the CSR manager or branch manager ?

2 réponses

Strength and weaknesses

2 réponses

what is ur weekness

1 réponse

Have you ever been asked to leave a position?

3 réponses

literally no questions, just asked I sign a paper

1 réponse
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