Questions d'entretiens - Customer Service Manager | Glassdoor.ca

Questions d'entretiens - Customer Service Manager

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for all questions which regards situations with clients, if you are unsure of your answer, say that you would ask to put the client on hold while you review the account and you would ask a manager for a resolution. In overall, for all situations as for questions and answers; stay calm, listen to client needs and assure client that you will look into it to help for his situation. Also keep in mind that nothing is impossible, you can ask a manager for exceptions.

2 réponses

its all about client happiness.

Yes

Sell me a pen

2 réponses

Where do you see yourself in 5 years.

2 réponses

What would you do if you have a disagreement with your manager?

1 réponse

They asked about if I like helping people.

1 réponse

Just said they don't do typical interviews and just basically judge you on your small talk

1 réponse

What can you bring to our team?

1 réponse

Describe a time when you were a customer waiting in line about to be served?

1 réponse

What would you do if customer is unhappy leaving walmart.

1 réponse
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