Questions d'entretien pour Client Services Representative
2 k
question(s) d'entretien pour Client Services Representative partagée(s) par les candidatsPrincipales questions d'entretien
How would you respond to an angry client?
4 réponses↳
Excuse me but may I help you find something! Your looking for
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I'm sorry that your having a bad day but may I help you find something?
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May I help you find something no okay you guys have a wonderful day
They asked me a question about how do I stay current with the financial news.
3 réponses↳
If you don't have an answer, it could show that you are not prepared.
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I watch CNN, Mad Money and listen to Dave Ramsey. I also subscribe to AARP because they have great retirement info. Moins
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I watch Fox Business and MSNBC business with a little MAD Money by Jim Cramer.
Why are you interested in this position
3 réponses↳
I feel that I am more than glad to meet the clients' needs and achieve their goals Moins
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I feel satisfied when I finish my work and solve all the clients' problems and try to meet their needs as much as I can without care about my working hours. Moins
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Financial institution is Clients Services and make their ambition a reality.
Do you mind if we take off our masks?
2 réponses↳
Sounds exactly like my experience during the interview. Was also immediately asked about masks which took me by surprise. Moins
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No, I would prefer not to.
Why do you deserve this position?
2 réponses↳
First I am a very hard worker and if I dont have answer for the question a person may have I look for the answer.so I make sure i put my all into my job that's why i think i deserve this position Moins
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Because I’m a hard worker a
Who would play you in a movie?
2 réponses↳
Why should we hire you?
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I believe my career perfectly matches with the job requirements
How many years have you been working?
2 réponses
How would you handle a very upset client in the lobby?
2 réponses↳
Always remember that you don't know what else this person is going through. Make sure they sure they know they are being heard and that they are being met with emphathy Moins
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Let the client speak, ask client to sit with me to discuss the problem and talk it through. Be very empathetic when dealing face-to-face with a customer. Work through options to resolve the issue with the customer. Moins
What would make you an ideal candidate for this position?
2 réponses↳
I’m sorry I down voted this, I did not mean to!
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I have experience in a sales position and am very comfortable with what the job entails. I believe with my background that I would make a great fit. Moins