Questions d'entretien pour Client Services Representative

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question(s) d'entretien pour Client Services Representative partagée(s) par les candidats

Principales questions d'entretien

Trier: Pertinence|Populaires|Date
On a demandé à un Client Service Representative...24 mars 2015

How would you respond to an angry client?

4 réponses

Excuse me but may I help you find something! Your looking for

I'm sorry that your having a bad day but may I help you find something?

May I help you find something no okay you guys have a wonderful day

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They asked me a question about how do I stay current with the financial news.

3 réponses

If you don't have an answer, it could show that you are not prepared.

I watch CNN, Mad Money and listen to Dave Ramsey. I also subscribe to AARP because they have great retirement info. Moins

I watch Fox Business and MSNBC business with a little MAD Money by Jim Cramer.


Why are you interested in this position

3 réponses

I feel that I am more than glad to meet the clients' needs and achieve their goals Moins

I feel satisfied when I finish my work and solve all the clients' problems and try to meet their needs as much as I can without care about my working hours. Moins

Financial institution is Clients Services and make their ambition a reality.

Stryde Management

Do you mind if we take off our masks?

2 réponses

Sounds exactly like my experience during the interview. Was also immediately asked about masks which took me by surprise. Moins

No, I would prefer not to.

Quest Diagnostics

Why do you deserve this position?

2 réponses

First I am a very hard worker and if I dont have answer for the question a person may have I look for the I make sure i put my all into my job that's why i think i deserve this position Moins

Because I’m a hard worker a

BNY Mellon

Who would play you in a movie?

2 réponses

Why should we hire you?

I believe my career perfectly matches with the job requirements

Standard Chartered Bank

can i work under pressure

2 réponses

Pressure without job is not a job


Bank of America

How many years have you been working?

2 réponses

I’ve been working for about five years. I explained a bit about my previous job, and how they developed my skills in order to work at a bank. Moins

At my current job I have 8 years, it’s my first job and I’m very loyal. Like growing my skills to the best of my capacity within companies. Moins


How would you handle a very upset client in the lobby?

2 réponses

Always remember that you don't know what else this person is going through. Make sure they sure they know they are being heard and that they are being met with emphathy Moins

Let the client speak, ask client to sit with me to discuss the problem and talk it through. Be very empathetic when dealing face-to-face with a customer. Work through options to resolve the issue with the customer. Moins

First Insurance Corporation

What would make you an ideal candidate for this position?

2 réponses

I’m sorry I down voted this, I did not mean to!

I have experience in a sales position and am very comfortable with what the job entails. I believe with my background that I would make a great fit. Moins

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