Questions d'entretiens - Call center supervisor


Questions d'entretien pour Call Center Supervisor partagées par les candidats

Principales questions d'entretien

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Sequence Health
On a demandé à un Call Center Supervisor...16 février 2014

Why would you be interested in this position with the level of your experience.?

2 réponses

comment - I wouldn't be appying for the job if I wasn't interested in the position and accepting of the known money level. Moins

If I had know what I know now I would have never taken the job. It's honestly not worth it. Moins

American Customer Care

None to include. Every question was typical, such as "What would your last employer say about you?" and "What was your least favorite part about your last job?"

2 réponses

If you have ever been on an interview, you will be over-prepared for this one.

It is never a good idea to bash a former employer, maintained dignity goes a lot further in an interview. Personally I revert back to the positive aspects of my previous work experience. Moins

Quest Diagnostics

Explain a time when you did not agree with your director about a policy?

2 réponses

There’s been many times where this was a issue, I find the best way to address a director is alone and personal just voicing my honest opinion from a logical perspective but also seeking to understand the directors course of action. Allowing ones self room to comprise has always helped parties on both ends of the spectrum to keep progressing the company. Moins

Policies are in placed for a reason, agreeing is not necessary but voicing your opinion and getting understanding helps to ease acceptance of the policy. Moins

dizer as experiencias negativas com antigos chefes

1 réponses

que não houve

Datametrica Consultoria Pesquisa Contact Center

Como você pode contribuir com a empresa, e desenvolver um bom trabalho? Como você poder resolver conflitos?

1 réponses

Sou um profissional capacitado e responsável sendo assim a melhor escolha para o cargo. Você precisa conhecer sua equipe e formar um bom clima assim você evita ter conflitos. Moins

ARA Diagnostic Imaging

Would you be able to be a juggle being a supervisor and handle workforce duties?

1 réponses

This was unexpected until I realized they had no WFM team. I advised them I am familiar with WFM duties and have dealt with various WFM apps in the past and present. Moins

Georgia Department of Driver Services

How many times have you ever called out for work?

1 réponses

I have never called out work. I come to work because I don’t want to leave anyone else with pulling my shift for me. Moins

Suncoast Credit Union

Tell us about yourself and your resume

1 réponses

Gave my standard elevator speech that highlighted my resume.

Affiliated Computer Services

Can you work until 8pm?

1 réponses

[I had to list a question in order to leave this comment] Not one difficult question. Interviewer rambled about some of the past challenges of managing a call center. I merely agreed and shared a few of my own (when I could get a word in). Moins

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