J'ai postulé en ligne. Le processus a pris 1 semaine. J'ai passé un entretien chez Verizon (Tampa, FL) en nov. 2019
Entretien
The interview was on zoom. They asked common interview questions and then went into customer service role play. Role play featured different scenarios ranging from angry customer, to customer on the fence about leaving. Ask for feedback during interview to improve remainder of questions.
J'ai postulé en ligne. Le processus a pris 3 jours. J'ai passé un entretien chez Verizon (Cincinnati, OH) en mai 2026
Entretien
The interview was conducted virtually. It was for the customer service position. Mostly I was questioned about how I would handle various scenarios, for assisting clients. I was asked some real world examples and asked to handle them.
Questions d'entretien [1]
Question 1
How would you handle an angry or disgruntled customer?
J'ai passé un entretien chez Verizon (Hazelwood, MO)
Entretien
Lengthy and the paperwork is extremely confusing to fill out and submit. Thank you. But other than that really nice people. They hire through a 3rd party called Rose International…. Very helpful people
Unprofessional interview, and unfair. Being bilingual and many years of customer service experience they decided to pass due to many years of experience. The interviewer also looked unorganized and was bias.
Questions d'entretien [1]
Question 1
Tell us a time where you overcame an obstacle and how