Questions d'entretiens chez Teleperformance | Glassdoor.ca

Questions d'entretiens chez Teleperformance

Entretiens chez Teleperformance

1 716 Avis sur les entretiens

Expérience

Expérience
56%
22%
22%

Obtenir un entretien

Obtenir un entretien
52%
21%
9%
7
6
4
1

Difficulté

2,3
Moyenne

Difficulté

Difficile
Moyenne
Facile
  1. Utile (80)  

    Entretien de Agent

    Employé anonyme - Augusta, GA (États-Unis)
    Offre d'embauche acceptée
    Expérience positive
    Entretien facile

    Candidature

    J'ai postulé en ligne. J'ai passé un entretien à Teleperformance (Augusta, GA (États-Unis)) en mai 2017.

    Entretien

    The hiring process was very smooth and easy and the people where friendly and to the point ask what i wanted and let me know what they could and couldnt do and offered the job and hired me on the spot

    Questions d'entretien d'embauche


  2. Utile (11)  

    Entretien de Agent

    Employé anonyme - North Lauderdale, FL (États-Unis)
    Offre d'embauche acceptée
    Expérience positive
    Difficulté moyenne

    Candidature

    J'ai postulé en ligne. Le processus a pris 2 jours. J'ai passé un entretien à Teleperformance (North Lauderdale, FL (États-Unis)) en juin 2018.

    Entretien

    Once I applied online, someone reached out to me with 1 day and scheduled an interview for me. She provided all details where I didn't even have to ask any additional questions. I even received an email confirmation as back-up. Once I arrived, the process had many steps but it went smoothly. The Recruiting Team kept me informed every step of the way. I like the fact that the final decision is made by a member of the actual account you may be hired for. It made me feel that they cared who would be on the account. Ultimately, I was offered the position and I am patiently waiting for my training start date to get here.

    Questions d'entretien d'embauche

  3. Utile (22)  

    Entretien de Agent

    Employé anonyme - Salt Lake City, UT (États-Unis)
    Offre d'embauche acceptée
    Expérience positive
    Entretien facile

    Candidature

    J'ai postulé en ligne. Le processus a pris une semaine. J'ai passé un entretien à Teleperformance (Salt Lake City, UT (États-Unis)) en novembre 2013.

    Entretien

    after initial computer check and test the person who interviewed me was great and I wish they were all like him. It was considered a 2nd interview and it was via phone, lasted about 20 mins

    Questions d'entretien d'embauche


  4. Utile (1)  

    Entretien de Agent

    Employé anonyme - Killeen, TX (États-Unis)
    Offre d'embauche acceptée
    Expérience positive
    Difficulté moyenne

    Candidature

    J'ai postulé en personne. J'ai passé un entretien à Teleperformance (Killeen, TX (États-Unis)) en décembre 2016.

    Entretien

    The interview process consisted of series of questions some difficult and some common sense. Many consisted of how you would react to vile behavior from anyone in the work environment or on the telephone and you had to give a proper response. For example, "Some calls just to use improper language and you can not disconnect". How do you react? Of course you have to have a great manner. That's what many of the first interview consist of you'll know if you have the job with this location because you'll have a second interview and then training starts and you're getting to sit in a classroom and listen for about two months with testing as well. Must know how to type and have proper tone of voice.

    Questions d'entretien d'embauche

    • As I have given you an example above, "How do you react to vile behavior in the workplace and in your calls"? Major will be in the interview like these and you have to answer accordingly   1 réponse

  5. Utile (1)  

    Entretien de Agent

    Employé anonyme
    Offre d'embauche acceptée
    Expérience positive
    Entretien facile

    Candidature

    J'ai postulé en ligne. J'ai passé un entretien à Teleperformance.

    Entretien

    You can apply online or walk in. If you apply online, it saves you some time. You do some basic assessments such as a typing assessment, then you interview. Once I completed my interview process, I was hired on the spot.

    Questions d'entretien d'embauche

    • The questions depend on which project you are applying for. A lot of them are basic questions, and then some questions to ensure you understand it is a call center where you will be taking calls regularly in an agent position.   Répondre à cette question

  6. Utile (27)  

    Entretien de Agent

    Employé anonyme - Shreveport, LA (États-Unis)
    Offre d'embauche acceptée
    Expérience négative
    Entretien facile

    Candidature

    J'ai postulé en ligne. Le processus a pris 3 jours. J'ai passé un entretien à Teleperformance (Shreveport, LA (États-Unis)) en septembre 2010.

    Entretien

    Too long, unprofessional, recruiter clearly didn't listen during interview. I sat there all day- almost 8 hours and waited for everyone who showed up with me to go through the process. I had to come back the next day for more paperwork. I spent nearly 12 hours with them before I even saw a dime of the $9/hour pay that was advertised at $12-$14/hour. Shady practices, misleading information in ads, long wait times. But if you are desperate, pack a lunch and go, they hire everyone that walks through the door.

    Questions d'entretien d'embauche

    • N/A. Show up to the interview, you will get the job.   2 Réponses

  7. Utile (1)  

    Entretien de Advisor

    Employé anonyme - Waco, TX (États-Unis)
    Offre d'embauche acceptée
    Expérience positive

    Candidature

    J'ai postulé en ligne. Le processus a pris +2 mois. J'ai passé un entretien à Teleperformance (Waco, TX (États-Unis)) en juillet 2018.

    Entretien

    2 step interview process first call was about 30 minutes and so was the second phone interview. I was more worried about the interviews than I needed to be because everything went smoothly

    Questions d'entretien d'embauche

    • What was you biggest accomplishment?   1 réponse
  8. Utile (1)  

    Entretien de Advisor

    Employé anonyme - Lindon, UT (États-Unis)
    Offre d'embauche acceptée
    Expérience positive
    Entretien facile

    Candidature

    J'ai postulé en ligne. Le processus a pris une semaine. J'ai passé un entretien à Teleperformance (Lindon, UT (États-Unis)).

    Entretien

    The first is a skills test, 10 questions about Windows, 10 about Mac. There is a typing test and you have to get 30 WPM. There is then a normal interview, and later a 1 hour long 2nd interview that is one on one. The one on one interview tests your ability to work on both a PC and a Mac. Use keyboard shortcuts to cut and paste is one of the questions. The interview also has a test where you have to guess an item in the room and you have 10 seconds to narrow it down to the item and then guess what it is. It tests your ability to troubleshoot.

    Questions d'entretien d'embauche

    • Are you willing to make yourself available to work all of the hours the call center is open? 5am to 10pm   1 réponse

    Négociation

    There is no negotiation, and only 25 cent raises per year, no more, no less.


  9. Utile (1)  

    Entretien de CEA

    Employé anonyme
    Offre d'embauche acceptée
    Expérience positive
    Difficulté moyenne

    Candidature

    J'ai postulé via une recommandation d'un employé. Le processus a pris 3 semaines. J'ai passé un entretien à Teleperformance.

    Entretien

    It was Great and thorough process. Had two phone interviews and the interviewers were nice, respectful and pleasant. Made me feel comfortable right from the beginning. Can’t wait to start.

    Questions d'entretien d'embauche


  10. Utile (4)  

    Offre d'embauche acceptée
    Expérience négative
    Difficulté moyenne

    Candidature

    Le processus a pris 6 jours. J'ai passé un entretien à Teleperformance.

    Entretien

    Basically my open availability wasn't successful for them so I didn't get the job . Because I was in college but my thing is what's the point in applying for part time

    Questions d'entretien d'embauche


Ne manquez aucun emploi que aimez
Ajoutez un CV pour postuler facilement à des offres depuis n'importe où. C'est simple à configurer.