Questions d'entretiens chez TELUS | Glassdoor.ca

Questions d'entretiens chez TELUS

Entretiens chez TELUS

601 Avis sur les entretiens

Expérience

Expérience
66%
20%
14%

Obtenir un entretien

Obtenir un entretien
57%
13%
9%
8
7
3
3

Difficulté

2,9
Moyenne

Difficulté

Difficile
Moyenne
Facile
  1.  

    Entretien de IT

    Employé anonyme - Las Vegas, NV (États-Unis)
    Offre d'embauche acceptée
    Expérience négative
    Entretien facile

    Candidature

    J'ai postulé en personne. Le processus a pris 2 semaines. J'ai passé un entretien à TELUS (Las Vegas, NV (États-Unis)) en octobre 2012.

    Entretien

    Simple Ask and answer questions , answer phones calls do not miss a phone call. have a prepared resume, the usual interview formality you may expect from a call center

    Questions d'entretien d'embauche

    • What did you do to figure out or troubleshoot an issue you had no idea about?   3 Réponses

  2. Utile (2)  

    Entretien de Travel Counselor

    Employé anonyme - Las Vegas, NV (États-Unis)
    Offre d'embauche acceptée
    Expérience positive
    Entretien facile

    Candidature

    J'ai postulé en ligne. Le processus a pris +3 semaines. J'ai passé un entretien à TELUS (Las Vegas, NV (États-Unis)).

    Entretien

    Online application, followed by a phone interview within the week & then an onsite. Smooth process. One of the most throughly done hiring I've been through.

    Very positive atmosphere. Very excited!

    Questions d'entretien d'embauche

    • Previous job experience, some fun questions like if you were an animal what would you be, etc...   1 réponse
  3. Utile (5)  

    Entretien de Technical

    Employé anonyme - Austin, TX (États-Unis)
    Offre d'embauche acceptée
    Expérience positive
    Entretien facile

    Candidature

    J'ai postulé en personne. Le processus a pris 3 jours. J'ai passé un entretien à TELUS (Austin, TX (États-Unis)) en juillet 2016.

    Entretien

    Typing, technical, and a grammar test to screen then a 1 on 1 interview asking a little about previous work experience and going through a customer service scenario to show your troubleshooting abilities by being able to ask good questions.
    The perform a background check in addition to drug screening.

    Questions d'entretien d'embauche


  4. Utile (4)  

    Entretien de Team Leader

    Candidat à l'entretien anonyme - Las Vegas, NV (États-Unis)
    Aucune offre d'embauche
    Expérience négative
    Difficulté moyenne

    Candidature

    J'ai postulé en ligne. Le processus a pris 2 jours. J'ai passé un entretien à TELUS (Las Vegas, NV (États-Unis)) en août 2015.

    Entretien

    The interview process involved an application online and a phone screening. After the phone screening was an in person interview, after that a follow up phone call was to be made. However, I received a rejection email instead.

    Questions d'entretien d'embauche

    • Name three things that make a good team.   2 Réponses

  5.  

    Entretien de Engineer

    Employé anonyme - San Jose, CA (États-Unis)
    Offre d'embauche acceptée
    Expérience positive
    Entretien facile

    Candidature

    J'ai postulé en ligne. Le processus a pris +9 mois. J'ai passé un entretien à TELUS (San Jose, CA (États-Unis)) en avril 2011.

    Entretien

    It took whole day without touring the company. I Interviewed with six interviewees and discussed about the works that I had achieved before. Some questions were related my previous experience. Most of time they explained what I have to do over there.

    Questions d'entretien d'embauche


  6. Utile (4)  

    Entretien de Sales Representative

    Employé anonyme - Las Vegas, NV (États-Unis)
    Offre d'embauche acceptée
    Expérience négative
    Entretien facile

    Candidature

    J'ai postulé en personne. Le processus a pris 1 jour. J'ai passé un entretien à TELUS (Las Vegas, NV (États-Unis)) en septembre 2011.

    Entretien

    Typical interview process with general questions, plus online customer service quiz on PC with upselling and ability to multitask. Interview process was conducted by Cornerstone Staffing.

    Questions d'entretien d'embauche

    • No abnormal questions asked throughout interview process.   1 réponse
    • Computer assessment.   1 réponse

    Négociation

    No negotiation involved, very unorganized method of benefits and payment info. Information of wage was an approximate never given an exact wage. While training went on, wage information was questioned several times and always given a poor response by HR and supervisor.


  7. Utile (5)  

    Offre d'embauche acceptée
    Expérience positive
    Difficulté moyenne

    Candidature

    J'ai postulé en ligne. Le processus a pris une semaine. J'ai passé un entretien à TELUS en février 2013.

    Entretien

    I applied online, waited a week, and then went in person to say hi and make an impression. An hour later, they called me back asking for an interview. Turns out he was going to call me and a few others, but he had forgotten up until he saw me walking in the store. Take note on that. :)

    The next day I called back for the interview, and he asked me a couple questions like "Why do you want to work with Telus, what motivates you, have you ever had any kind of sales quota experience, what's your availability like?" and then set up a 2nd interview for the same day.

    I walked in later that day and he sat me down to ask basic job interview questions, asking about the situation you were in and how did you react/feel about it. After that he took me back into the store for a quick tour, and then started setting me up for a background check. At that point he told me I was "in", and all that needed to be done was the official paperwork.

    Questions d'entretien d'embauche

    • Was there ever a time when a situation escalated, how was it solved, and what did you learn from it?   1 réponse

    Négociation

    Telus has pretty fair and amazing benefits, so no negotiations.

  8. Utile (1)  

    Entretien de Csr1

    Employé anonyme - Las Vegas, NV (États-Unis)
    Offre d'embauche acceptée
    Expérience positive
    Entretien facile

    Candidature

    J'ai postulé via une recommandation d'un employé. Le processus a pris +1 semaine. J'ai passé un entretien à TELUS (Las Vegas, NV (États-Unis)) en mai 2015.

    Entretien

    Interview was first done over the phone, then I got called in for an in person group interview
    with about 5 people being interview by A panel of 4. Questions were easy, hopefully you dont get stuck in an interview where people babble on and on instead of answering the questions. The people that were interviewing were very nicee... they cap you out at around 16-17 for the campaign I worked for so try and get a Google Campaign, you will start off earning more

    Questions d'entretien d'embauche

    Négociation

    no negotiation take it or leave it ...


  9. Utile (1)  

    Entretien de Customer Services Representative

    Employé anonyme - Las Vegas, NV (États-Unis)
    Offre d'embauche acceptée
    Expérience positive
    Difficulté moyenne

    Candidature

    J'ai postulé en ligne. Le processus a pris +2 mois. J'ai passé un entretien à TELUS (Las Vegas, NV (États-Unis)) en octobre 2014.

    Entretien

    Can be an extended application process with multiple online assessments that you will have to complete online. Personality test is also included and seems to be very effective considering the very laid back atmosphere of this call center. After two months of waiting and two over the phone interviews, I was called in for an in person interview after totaling about 20 mins. I was hired the same day, given drug test and new hire paperwork. It is also a plainclothes interview although I was unaware until I got there. Overall a very pleasant experience

    Questions d'entretien d'embauche

    • As with most interviews, the most difficult question is what is your greatest weakness   1 réponse

    Négociation

    No negotiation, standard starting hourly for all new hires. Chance for a $1 increase in overall hourly after probation period. Good starting pay for a call center nowadays.


  10. Utile (15)  

    Entretien de Customer Services Representative

    Employé anonyme - Las Vegas, NV (États-Unis)
    Offre d'embauche acceptée
    Expérience positive
    Entretien facile

    Candidature

    J'ai postulé en ligne. Le processus a pris 5 jours. J'ai passé un entretien à TELUS (Las Vegas, NV (États-Unis)) en mai 2015.

    Entretien

    Interview was scheduled for 2:00pm, didn't get back until about 2:20. It was a group interview, myself and 4 others. Three people from the company were our interviewers. They started by having us interview each other by asking: What person living or not living would we want to spend a day with? We had to present our answers for each other. They left us in a room to do so for about 10 mins. Then they returned and interviewed us by asking us all the same 4 questions in different order. In the end, they have you do another assessment, in addition to the 80 minute one they have you do at home for the application process. This assessment you do there has you give a detailed descriptions about how to make an omelet, weird. Followed by providing the past tense words for about 6 verbs; like take=took.

    Questions d'entretien d'embauche


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