J'ai postulé en ligne. Le processus a pris 6 semaines. J'ai passé un entretien chez State Farm (Johns Creek, GA)
Entretien
The hiring and interview process was very thorough. Altogether it took about 1 1/2 months from the date of application. I applied mid April. I was emailed an invitation to take two online assessments (one was a simulation the other a typing test). The following monday I received a call to set up a telephone interview. After the phone interview they scheduled me for a face-to-face panel interview. About a week I received a contingent offer letter, and background check authorization form. About a week after that I received an email of the confirmed job offer.
Questions d'entretien [1]
Question 1
Give an example of a situation where you had an irate customer who's issue you could not solve. How did you deal with it? What was the outcome?
J'ai postulé en ligne. J'ai passé un entretien chez State Farm en mai 2018
Entretien
Group interview - unprofessional in my opinion and very impersonal when the job required you to sit in a cubicle alone on the phone for 7/8 hours. The interview did not explain that every minute of your day would be accounted for and managed
J'ai postulé en ligne. Le processus a pris 3 semaines. J'ai passé un entretien chez State Farm en juill. 2017
Entretien
I was referred by a current employee to work at State Farm. The interview process was a bit slow, lasted about 3 weeks.
Process:
-referred by employee
-1-2 week waiting period to hear back
-online typing assessment
-phone interview
-background check
Questions d'entretien [1]
Question 1
Tell me about a time at work where an uncontrollable factor upset a customer and you were able to appease them.
J'ai postulé en ligne. Le processus a pris 1 semaine. J'ai passé un entretien chez State Farm
Entretien
Everything was done via internet and phone. Many people don't get past the online assessment. I recommend that when you're taking that, be in a quiet area so you can focus completely.