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      Entretien pour Customer Experience Live Support Agent

      23 sept. 2017
      Employé (anonyme)
      Vancouver, BC

      Autres retours d’entretien d’embauche pour un poste comme Customer Experience Live Support Agent chez Slack

      Entretien pour Customer Experience - Live Support Agent

      25 mai 2016
      Candidat à l'entretien anonyme
      Vancouver, BC
      Aucune offre
      Offre acceptée
      Expérience négative
      Entretien facile

      Candidature

      J'ai postulé en ligne. Le processus a pris 2 jours. J'ai passé un entretien chez Slack (Vancouver, BC) en août 2017

      Entretien

      Email received by HR Recruiter asking that I complete a written assignment within 24 hours. Next came the phone interview by an amazing lady in the HR department. She was really impressed with my skill set and the completed written assignment. She moved me on to one of the Customer Success Managers. The phone interview was fine, he even explained the next process but I felt others were listening as I heard people speaking in background. I didn't move on from there and could not get an answer as to why. I have a great customer service and tech background. They admitted that many of their agents have less experience than myself. Perhaps they are only looking for Millenials, not sure! :(

      Questions d'entretien [1]

      Question 1

      Will you have trouble getting to work as you live outside of Vancouver?
      1 réponse
      Expérience neutre
      Entretien moyen

      Candidature

      J'ai postulé via un recruteur. Le processus a pris 3 semaines. J'ai passé un entretien chez Slack (Vancouver, BC) en mai 2016

      Entretien

      Recruiter reached out on LinkedIn to see if I would be interested in joining the team. I was interested to see what they were looking for and whether I would have something to offer. I spoke briefly with the recruiter on the phone as the initial screening process. Was given a written assessment to see how I would conform to Slack's "voice". Afterwards, invited to another phone call with 2 of the department managers. I was given a courtesy email that I did not meet what they were looking for, however have not yet received a response when I requested what points I could have worked on and where I did not meet their expectations. All in all, very standard process with tech companies to see if you would conform to their culture. I would have appreciated a follow up as I took the time to speak with the recruiter when they reached out.

      Questions d'entretien [1]

      Question 1

      Typical interview questions regarding your work history and how you go to where you are now. What it is you do on a daily basis.
      Répondre à cette question
      1