Thank you for taking the time to provide us with feedback regarding your interview at Shutterfly. We do use video interviews as a first step in our process. This allows our candidates to conduct the interview at whatever time is the most convenient for them. It also allows us to get more information than a phone screen and gives the candidate an opportunity to really show their strengths and personality in a short period of time. We will work on providing better communication up front regarding our process. Based on your comments, it seems like we can do a better job communicating our plans and vision for the future. We will be following up with our hiring managers to ensure that they understand how best to talk about the exciting future and opportunities here at Shutterfly. Please know that we take your sentiments to heart, and these areas are is something we've identified and are actively working on creating lasting change. Thank you again for your feedback and the opportunity it creates for us to learn and get better.