Questions d'entretiens chez Screwfix | Glassdoor.ca

Questions d'entretiens chez Screwfix

Dernière mise à jour : 21 nov. 2017
52 Avis sur les entretiens

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  1.  

    Entretien de Customer Service Assistant

    Candidat à l'entretien anonyme - Blandford Forum, Angleterre (Royaume-Uni)
    Pas d’offre d’emploi
    Expérience neutre
    Entretien dificile

    Candidature

    J'ai postulé en ligne. Le processus a pris une semaine. J'ai passé une entrevue à Screwfix (Blandford Forum, Angleterre (Royaume-Uni)) en novembre 2017.

    Entretien

    We sat around a table and was asked to design a board game w thought Screwfix customers/children would like . w had small number of materials at hand. w could also cut pictures out of screwfix catalogues. We chose monopoly...i found it difficult to have much input

    Questions d'entretien d'embauche

    • describe a time you had to keep peoples attention, maybe giving a presentation or giving information out verbally. Why screwfix, what experience you have is for a job at screwfix   Répondre à cette question

  2.  

    Entretien de Customer Service

    Candidat à l'entretien anonyme - Stevenage, Angleterre (Royaume-Uni)
    Pas d’offre d’emploi
    Expérience négative
    Difficulté moyenne

    Candidature

    J'ai postulé en ligne. Le processus a pris 6+ semaines. J'ai passé une entrevue à Screwfix (Stevenage, Angleterre (Royaume-Uni)).

    Entretien

    Applied online, the took two weeks to reply. Was just a quick call to arrange an interview no telephone interview. The interview went exceptionally well and didn't feel intimidated.
    They made it out they were going to call me back by the end of the day. Took photocopies of both passport and national insurance card. Odd as they didn't offer me the job and wanted my time and preparation and didn't actually need my private information.

    Anyway no call or reply even called up the bran h was told the manager would call back but he never did!

     The staff looked friendly

    Questions d'entretien d'embauche


  3. Utile (1)  

    Entretien de Customer Service Representative

    Employé anonyme - Londres, Angleterre (Royaume-Uni)
    Offre acceptée
    Expérience positive
    Difficulté moyenne

    Candidature

    J'ai postulé en ligne. Le processus a pris une semaine. J'ai passé une entrevue à Screwfix (Londres, Angleterre (Royaume-Uni)) en septembre 2017.

    Entretien

    After applying online through their website, I was called by the store's manager. I had no idea there would be a telephone interview so this was definitely a shock but the questions were basic to just get an idea of how I spoke and if I was articulate enough etc.

    Then they invite you to a real interview in-store. This interview was pretty long, 30 minutes? The questions are really standard to customer service jobs, but it's good if you prepare. I prepared well, so it wasn't too hard.

    Then I got an offer pretty much the same day, but they rang to confirm the following day.

    Questions d'entretien d'embauche

    • Q: Tell me about yourself
      Q: What does good customer service mean to you?
      Q: Describe a time when you used initiative.
      Q: Describe a time when you showed good teamwork.
      Q: Why screwfix?   Répondre à cette question

  4. Ceci vous a été utile ? La communauté a besoin des contributions de chacun – Ajouter un Compte-rendu d'entretien d'embauche anonyme


  5.  

    Entretien de Customer Service Assistant

    Candidat à l'entretien anonyme - Weybridge, Angleterre (Royaume-Uni)
    Pas d’offre d’emploi
    Expérience négative
    Entretien facile

    Candidature

    J'ai postulé en ligne. Le processus a pris 2 semaines. J'ai passé une entrevue à Screwfix (Weybridge, Angleterre (Royaume-Uni)) en septembre 2017.

    Entretien

    Called up and just asked a few questions the asked me in for an interview. 2 girls interviewed me, they didn’t really seem like they knew what they were doing, when I left they checked my bag!!!!

    Questions d'entretien d'embauche


  6.  

    Offre acceptée
    Expérience positive
    Entretien dificile

    Candidature

    J'ai postulé en ligne. Le processus a pris 8 semaines. J'ai passé une entrevue à Screwfix en août 2017.

    Entretien

    Competency based interview. Had 3 interviews. Final one was a chat with area manager. Process was a little disjointed but worth sticking with. People I dealt with were helpful and friendly.

    Questions d'entretien d'embauche


  7.  

    Entretien de Store Manager

    Candidat à l'entretien anonyme - Londres, Angleterre (Royaume-Uni)
    Pas d’offre d’emploi
    Expérience négative
    Entretien facile

    Candidature

    J'ai postulé en ligne. J'ai passé une entrevue à Screwfix (Londres, Angleterre (Royaume-Uni)) en juillet 2017.

    Entretien

    Applied via their careers website for a Designate SM role. Heard nothing for approx 3 months. Then another Designate role for a similar area went live & I submitted a 2nd application. After a couple of weeks I received an email telling me I had been successful to the next stage & had to take a Digital interview. After messing around for 30 mins with the software I finally managed to get it to work - if you are going to use Tech at least make sure it works first time.....This consisted of answering 6 questions while the online system filmed your answers. It felt very unnatural & was not in any way a good way to 'show us your personality' as the accompanying blurb said. I knew immediately that I would not be successful as this type of process does not suit my style. Right enough next morning comes the automatic rejection email, so it is clear they didn't spend much time reviewing the video. Having been a customer of Screwfix I know that I can easily Manage one of their units, & have indeed managed much bigger teams & turnovers, however it is disappointing their system is so automated & you get rejected without even speaking to someone, either on the phone or face to face. Very impersonal & suggests a company that will not value its employees if they can't be bothered at the recruitment stage.

    Questions d'entretien d'embauche

    • Tell us about a time you led a team through a period of change?
      Tell us about how you managed a team on a sales floor?   Répondre à cette question

  8.  

    Entretien de Service Assistant

    Candidat à l'entretien anonyme - Londres, Angleterre (Royaume-Uni)
    Pas d’offre d’emploi
    Expérience positive
    Difficulté moyenne

    Candidature

    J'ai postulé en ligne. J'ai passé une entrevue à Screwfix (Londres, Angleterre (Royaume-Uni)) en juillet 2017.

    Entretien

    I applied online then received a phone call inviting me for an interview 2 weeks later.The application form is really easy.It just asks for your information and CV.There was no phone interview just booked me in for a interview

    Questions d'entretien d'embauche


  9.  

    Entretien de Manager Role

    Candidat à l'entretien anonyme - Yeovil, Angleterre (Royaume-Uni)
    Pas d’offre d’emploi
    Expérience négative
    Difficulté moyenne

    Candidature

    J'ai postulé en ligne. Le processus a pris 2+ semaines. J'ai passé une entrevue à Screwfix (Yeovil, Angleterre (Royaume-Uni)).

    Entretien

    Applied via a job portal and then heard nothing for a couple of weeks. Then received a link to a digital video interview that was supposed to bring me life which, whilst feeling incredibly unnatural, I felt I'd done well with.

    Screwfix confirmed my video submission and then..... nothing. The modern, new way to interview didn’t tell me anything about the role or the company and for the first time after an unsuccessful interview; I feel like I've learnt nothing from the process.

    Questions d'entretien d'embauche


  10.  

    Entretien de Trade Counter Assistant

    Candidat à l'entretien anonyme - Wolverhampton, Angleterre (Royaume-Uni)
    Pas d’offre d’emploi
    Expérience négative
    Entretien dificile

    Candidature

    J'ai postulé en ligne. Le processus a pris 2 semaines. J'ai passé une entrevue à Screwfix (Wolverhampton, Angleterre (Royaume-Uni)) en juin 2017.

    Entretien

    Applied online. A week later invited to a telephone interview and then a face to face interview with the Store Manager and the Trade Supervisor.
    Not a pleasant experience. No handshake or drink offered. Lots of difficult questions about selling and sales techniques. No standard interview questions. Not interested in what I had to offer. Not given any information about the job. Store manager didn't know who I was and hadn't read my CV.

    Questions d'entretien d'embauche


  11.  

    Entretien de Trade Supervisor

    Employé anonyme - Glasgow, Écosse (Royaume-Uni)
    Offre acceptée
    Expérience positive
    Difficulté moyenne

    Candidature

    J'ai postulé en ligne. Le processus a pris 2 semaines. J'ai passé une entrevue à Screwfix (Glasgow, Écosse (Royaume-Uni)) en juin 2017.

    Entretien

    Applied online and got a phonecall a couple of weeks later and had a chat on the phone about me and why I'd like to join the company etc and then invited to a face to face interview with the manager and HR manager which was very relaxed, they were very welcoming.

    Questions d'entretien d'embauche


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