Questions entretien chez SYKES | Glassdoor.ca

Questions entretien chez SYKES

Entretiens chez SYKES

798 Avis sur les entretiens

Expérience

Expérience
63%
17%
20%

Obtenir un entretien

Obtenir un entretien
72%
11%
6%
4
3
3
1

Difficulté

2,1
Moyenne

Difficulté

Difficile
Moyenne
Facile
  1. Utile (60)  

    Entretien de Agent

    Employé anonyme - Fort Smith, AR (États-Unis)
    Offre d'embauche acceptée
    Expérience neutre
    Entretien facile

    Candidature

    J'ai postulé en personne. Le processus a pris 2 semaines. J'ai passé un entretien à SYKES (Fort Smith, AR (États-Unis)) en février 2014.

    Entretien

    They took me into a room and sat down with me one on one. Asked me a few questions, then a second interviewer came in and did the same after the first left. Went and took a multiple choice exam dealing with basic math and what not. Followed by an oral drug test later.

    Questions d'entretien d'embauche

    • Tell me a time when you had a disagreement with a customer.   5 Réponses

  2.  

    Entretien de Associate Accountant

    Employé anonyme - Tampa, FL (États-Unis)
    Offre d'embauche acceptée
    Expérience positive
    Difficulté moyenne

    Candidature

    J'ai postulé via un recruteur. J'ai passé un entretien à SYKES (Tampa, FL (États-Unis)) en octobre 2018.

    Entretien

    I first completed a phone interview with a recruiter. The recruiter set a time and date already mapped out for the hiring managers schedule. I interviewed with the hiring manager and some would be coworker, in total all of 4 people.

    Questions d'entretien d'embauche

  3. Utile (1)  

    Offre d'embauche acceptée
    Expérience positive
    Difficulté moyenne

    Entretien

    very detailed and emphasis on fundamentals. most of the managers want you to be comfortable and be yourself since that is the best way to evaluate your answers in that setting.

    Questions d'entretien d'embauche


  4. Utile (8)  

    Entretien de CCP

    Employé anonyme - Murphy, NC (États-Unis)
    Offre d'embauche acceptée
    Expérience positive
    Entretien facile

    Candidature

    J'ai postulé en ligne. Le processus a pris +4 semaines. J'ai passé un entretien à SYKES (Murphy, NC (États-Unis)) en juin 2015.

    Entretien

    The hiring and interview process was very easy and very enjoyable! You get to schedule a time that is good for you to do the interview. You do your interview on the computer and phone. It takes about an hour and you are in the room with several other people that are applying for the job. As soon as the interview is over you know whether or not you go the position. What is expected and when you will start.

    Questions d'entretien d'embauche

    • Questions that were asked during the interview were very basic interview questions. Very simple and way easy to answer   1 réponse

    Négociation

    I do not think there is anything to negotiate during the interview


  5. Utile (1)  

    Entretien de CCP

    Employé anonyme - Denver, CO (États-Unis)
    Offre d'embauche acceptée
    Expérience positive
    Entretien facile

    Candidature

    J'ai postulé en ligne. Le processus a pris 2 semaines. J'ai passé un entretien à SYKES (Denver, CO (États-Unis)) en novembre 2014.

    Entretien

    consisted on a questionnaire that was over an hour long. simple questions about yourself and handling different situations. then a group session testing technical skills such as copy and pasting, the specs of one's cpu and internet speed

    Questions d'entretien d'embauche

    Négociation

    they presented the hours, schedule window and pay, you can either accept or decline


  6.  

    Entretien de CCP

    Employé anonyme
    Offre d'embauche acceptée

    Entretien

    very simple. filled out the application got call back the same day. Did a virtual group interview, got hired the same day. Had to pay for own background and drug testing.

    Questions d'entretien d'embauche

    Négociation

    none they offer you something but tell you something different


  7.  

    Entretien de CCP

    Employé anonyme
    Offre d'embauche acceptée
    Expérience positive
    Difficulté moyenne

    Candidature

    J'ai postulé en ligne. Le processus a pris 3 jours. J'ai passé un entretien à SYKES en juillet 2013.

    Entretien

    Process to be an agent isn't difficult. You must take an online test which is unusually long as well as a voice audition. Once you get the test complete, you wait to see if you "qualify". I did and they contacted me the next day.

    Questions d'entretien d'embauche

    • No really difficult questions, just the basic, "how do you handle difficult customers"   1 réponse

    Négociation

    No negotiations for salary but they did offer me different call types, like between telecom and billing.

  8. Utile (1)  

    Entretien de CCP

    Employé anonyme - Orlando, FL (États-Unis)
    Offre d'embauche acceptée
    Expérience positive
    Entretien facile

    Candidature

    J'ai postulé en ligne. J'ai passé un entretien à SYKES (Orlando, FL (États-Unis)).

    Entretien

    When making a profile on Sykes to be considered for hire, you have to take a few skills assessments and a voice interview in order for them to gauge if your voice is "pleasant". I was not contacted to proceed further, instead I was invited to an "Open House" via dial-in conference and an AdobeConnect meeting room. The staff inform you about what company you will be outsourced to and anyone uninterested can leave. Here we all had to introduce ourselves and answer CS questions, then those that passed were broken up into groups of 2 and had to do the tech-check portion and written answers to 3 CS related questions. After passing this, I received the offer.

    Questions d'entretien d'embauche

    Négociation

    No negotiations accepted.


  9.  

    Entretien de CCP

    Employé anonyme - Charlotte, AR (États-Unis)
    Offre d'embauche acceptée
    Expérience positive
    Difficulté moyenne

    Candidature

    J'ai postulé en ligne. J'ai passé un entretien à SYKES (Charlotte, AR (États-Unis)).

    Entretien

    group interview, on pc, listen in , get info, see if its going to work for you. if you think so, then you listen some more for more info . then go for more questions , when they weed it down to a few jobs are offered.

    Questions d'entretien d'embauche


  10.  

    Entretien de CCP

    Employé anonyme - Toms River, NJ (États-Unis)
    Offre d'embauche acceptée
    Expérience positive

    Candidature

    J'ai postulé en ligne. Le processus a pris +3 semaines. J'ai passé un entretien à SYKES (Toms River, NJ (États-Unis)) en août 2017.

    Entretien

    After applying for a position I was able to chose an interview date. It was a simple group interview and I was offered the position. There was a massive amount of paperwork and background checking involved, but I am now in production and LOVE the job.

    Questions d'entretien d'embauche

    • Have you worked from home before and what did or didn’t you like about that role?   2 Réponses

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