The HR process was brilliant. Very supportive. The team were also very bright and obviously loved what they did. Interview was relaxed, talked alot about design process. The technical task was thought provoking but doable, but I misunderstood the brief so it was my own fault.

I applied through their website, and first off it took them 2 weeks to just hear back from them for the first time. After scheduling a phone interview, I was told that I'd have a half hour talk with two people, and that there would be nothing specific for me to prepare beforehand. On the day of the phone call, one of the people who I was told would be there wasn't, and they had replaced that person with someone else. It was an intense phone interview, and completely contradicted what they had said about not requiring any specific preparation beforehand. The interviewers didn't answer any questions I had about the company very well, and kept bouncing the questions back to me - asking me why I wanted to know the details I was asking for. (My questions were as simple as 'Do you have a User Research Team?' and before answering me, they asked me why I wanted to know the answer to that in detail, and even turned that question into an interview) Overall, I wasn't happy with the interview, and the fact that the HR team had mentioned that no preparation would be required was extremely misleading, when clearly they expected the candidate to be extremely well prepared for the interview. Replacing interviewers at the last minute should be informed, as the candidates would have done a lot of research about the people interviewing them as well. I think they need to improve their communication with candidates better.