Questions entretien Inbound Sales Representative chez Progressive Insurance | Glassdoor.ca

Questions entretien Inbound Sales Representative chez Progressive Insurance

Entretiens chez Progressive Insurance

27 Avis sur les entretiens

Expérience

Expérience
70%
11%
19%

Obtenir un entretien

Obtenir un entretien
88%
8%
4%

Difficulté

3,4
Moyenne

Difficulté

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Facile

Utile (1)  

Entretien de Inbound Sales Representative

Candidat à l'entretien anonyme - Indianapolis, IN (États-Unis)
Aucune offre d'embauche
Expérience positive
Entretien dificile

Candidature

J'ai postulé en ligne. Le processus a pris +4 semaines. J'ai passé un entretien à Progressive Insurance (Indianapolis, IN (États-Unis)) en octobre 2019.

Entretien

I applied for the work from home inbound sales representative position. After applying I was sent an assessment (which I had failed about a year prior). I passed this time and was sent a link to do a recorded “interview” where I was asked questions, answered them in STAR format while being recorded and then they were sent in for review. About three days later I was sent a link for a background check which took about a week to be completed. While the background check was in process I was also sent an email requesting a preferred time for a face to face teleconference interview. I received a confirmation with my interview time and a link to access the interview. The night before my interview I received notification that my background check was complete. I interviewed with a recruiter who was very friendly and helpful. The interview was about an hour long with some general questions about my past experience as well as 4 STAR formatted questions. She did help me dig a little deeper in my answers as far as the end result of my actions. She said I would hear back in 1-10 business days regardless of the outcome. Overall, I think I did well. STUDY! I prepped for about a week and had some questions/answers typed out in front of me! Still waiting on the final outcome! Good luck!

Questions d'entretien d'embauche

  • Name a time you had to deal with a difficult customer and how you handled it.

    Name a time you had to adapt to change in the workplace and what you did.

    Name a time you had to analyze a procedure and what you did.   Répondre à cette question

Autres avis d'entretien pour Progressive Insurance

  1.  

    Entretien de Inbound Sales Representative

    Employé anonyme - Mayfield Heights, Cuyahoga, OH (États-Unis)
    Offre d'embauche acceptée
    Expérience positive
    Difficulté moyenne

    Candidature

    J'ai postulé via une recommandation d'un employé. Le processus a pris 3 semaines. J'ai passé un entretien à Progressive Insurance (Mayfield Heights, Cuyahoga, OH (États-Unis)) en avril 2019.

    Entretien

    Process was very fast. Applied online via an employee referral, next day I received an email to take their assessment exam, two days after that I was emailed to set up a time for a phone interview. The following week I had my phone interview and was told to wait to hear back about follow-up. The same day I received another email to schedule an on-site interview. They had 5 different times on 3 separate days to choose from. After my on-site interview, I received a notice to begin my background check. It took about 10 days to hear back that my background check was clear and that they wanted to make a formal offer.

    Questions d'entretien d'embauche

    • Tell me about a time you received criticism from a manager and how you handled it.   Répondre à cette question
    • Tell me about a time you had multiple projects with the same deadline. How did you ensure all of your responsibilities were completed on time?   Répondre à cette question
    • Tell me about a time you had to deal with a frustrated customer and things didn't go the way you expected.   Répondre à cette question
    • Tell me about a time you ensured a customer had a positive experience when things were beginning to go badly.   Répondre à cette question
    • Tell me about a situation that resulted in the increased use or purchase of your product or service.   Répondre à cette question

  2. Utile (2)  

    Entretien de Inbound Sales Representative

    Employé anonyme
    Offre d'embauche acceptée
    Expérience positive
    Difficulté moyenne

    Candidature

    J'ai postulé en ligne. Le processus a pris 4 semaines. J'ai passé un entretien à Progressive Insurance en août 2018.

    Entretien

    The process may have taken about a month total, maybe a little less.
    Aug 4- applied for the inbound sales rep position
    Aug 7- got en email to take the assessment for the position
    Aug 8- got results saying I passed the assessment and to wait for the next steps.
    Aug 10- received an email to schedule a phone interview
    Aug 15- day of phone interview, but nobody called me...reached out to recruiting to see what was going on. They emailed me back to let me know my recruiter had fallen ill and was not in so we had to reschedule the phone interview.
    Aug 21- had phone interview where she asked me some behavioral based questions. She was very friendly and nice to me. I enjoyed speaking with her. However, she didn't tell me whether I would be moving forward....so I was left in suspense.
    Aug 24th- received request for background check
    Aug 27th- Got an email to set up virtual face to face interview.
    Aug 29th- had virtual face to face interview with a very cheerful and pleasant guy. He smiled the whole interview which made me feel so much more at ease. he asked about 4-5 STAR based questions and I had studied and researched the questions that would be asked before the interview so I was able to answer these smoothly. Once the interview was over, he told me that they would be calling or emailing me with a decision within the next week.
    Aug 30- Got a call with an offer today! It didn't even take a whole week! I am so excited!

    Questions d'entretien d'embauche

  3.  

    Entretien de Inbound Sales Representative

    Candidat à l'entretien anonyme - Riverview, FL (États-Unis)
    Aucune offre d'embauche
    Expérience positive
    Difficulté moyenne

    Candidature

    J'ai postulé en ligne. Le processus a pris 3 semaines. J'ai passé un entretien à Progressive Insurance (Riverview, FL (États-Unis)) en juillet 2018.

    Entretien

    Very intense interview, recruiter was very straight forward. Unfortunately, being yourself is not what most companies want and the recruiter hinted at that several times in my interview. I was asked questions twice, asking to be honest. Lie! Lie! Lie! With them.

    Questions d'entretien d'embauche

    • Describe a time you dealt with a unhappy customer.

      Describe a time where you had to persuade a customer to buy your product when your initial pitch failed.

      What do you know about progressive history.   Répondre à cette question

  4. Utile (2)  

    Entretien de Inbound Sales Representative

    Employé anonyme - Riverview, FL (États-Unis)
    Offre d'embauche acceptée
    Expérience positive
    Entretien dificile

    Candidature

    J'ai postulé en ligne. Le processus a pris +4 semaines. J'ai passé un entretien à Progressive Insurance (Riverview, FL (États-Unis)) en juin 2018.

    Entretien

    Several months prior to this experience I had applied to be a Claims Adjuster Trainee for Progressive. Initially I took the skills assessment test and passed but did not make it past the phone interview.

    This time, they already had my skills test on file so I did not have to retake that for the Inbound Sales Call Center position. I applied for Inbound Sales position on 5/24 and received an email the same day notifying me that they were reviewing my application. On 5/31 I received an email stating that they would be moving me to a phone interview and I scheduled it for 6/7. I was pretty nervous for the phone interview because the last time I had it I thought I did well but didn't show as much action and steps I took in my STAR answers as they were looking for. I really took the time to study this go-round which helped me immensely although I was nervous. After the phone interview, which consisted of three STAR-based questions, I thought I might not have passed because the recruiter didn't actually tell me that I would be moving forward with the process but that I would find out in a few days. The following morning 6/8 I received an email to fill out the information for the background check. I also received a phone call from a different person at Progressive asking me to schedule a date for a F2F interview. On 6/11 I had the F2F interview with one manager which consisted of her showing me around the facility and then roughly a 50 minute conversation which involved probably ten STAR based questions similar to the phone interview. You need to prepare for this and study different scenarios or I could see this being super tough. They definitely want you to follow the format and have that down pat to show you can follow directions and be punctual with your responses. The manager was very nice and I felt we had a great conversation. I left the interview feeling confident. She told me I would hear back within the next few days regarding the next steps in the process. On the HireRight website (the background check company) it stated on 6/13 that my background check was complete and sent to Progressive. On 6/14 I received and email saying that the F2F interview went well and they would be reaching out to me within 2 weeks once my background check was complete. The mentally draining part comes next. Since my background check showed completed on 6/13 I figured I would hear back within a few days with either an offer or rejection but I didn't hear anything until 6/25. On 6/25 I missed a call from the recruiter and the voicemail stated to call her back. I did call back a few times throughout the day but didn't get a reply that day. I was freaking out but luckily the following day 6/26 I received a phone call with an offer/offer letter email following and based on my skills in the interview they placed me in the sales dept.

    Overall it was a good experience I just feel they were hiring a lot of people at the time so it probably was just protocol for the process to be a bit drawn out towards the end. I'm happy it ended with an offer and the training classes start a month from the hire date.

    Questions d'entretien d'embauche

    • Tell me about a time where you had to go above and beyond your job responsibilities and what happened?

      Tell me about a time where you had a difficult sale.

      Tell me about a time where your sales strategy with a customer didn't work and how did you react?

      Tell me about a time where you made a mistake at work and what were the implications?   Répondre à cette question

  5. Utile (3)  

    Entretien de Inbound Sales Representative

    Employé anonyme - Austin, TX (États-Unis)
    Offre d'embauche acceptée
    Expérience positive
    Entretien dificile

    Candidature

    J'ai postulé en ligne. Le processus a pris 3 semaines. J'ai passé un entretien à Progressive Insurance (Austin, TX (États-Unis)) en mai 2018.

    Entretien

    The process took nearly 3 weeks from online application. Be patient. You'll apply, get sent an invite for a test. If you do well on the test, you will be asked to set up a phone interview via email. If you do good on the phone (this is my 3rd try at this job over 6 years) you will be invited for an in person. They will tell you then on the phone if you will move on from my experiences. The in person interview was with just one person but was 7 questions long. It lasted about 45 minutes, and they write what you say down. The lady was very sweet and helpful, but you can tell she was paying close attention to how I answered. About 2 weeks later is when I received a phone call with a verbal offer.

    Please know that you should visit their website and keep a few company facts in mind to drop during the phone interview. Really read over their interview format, and think of many previous work examples. In fact, write a few down for the phone interview to help you stay in their format. They want concise speakers and quick thinkers who can solve problems independently. If you do no research on the company and their interview methods, from personal experience, you won't make it. The reason is that they basically give you all the info you need to do great, and if you can't utilize their website and the internet with the tell alls, then they will not consider you. DO YOUR RESEARCH!

    Questions d'entretien d'embauche


  6. Utile (1)  

    Entretien de Inbound Sales Representative

    Candidat à l'entretien anonyme - Austin, TX (États-Unis)
    Aucune offre d'embauche
    Expérience positive
    Difficulté moyenne

    Candidature

    J'ai postulé en ligne. Le processus a pris 5 jours. J'ai passé un entretien à Progressive Insurance (Austin, TX (États-Unis)) en mars 2018.

    Entretien

    (THIS WILL HELP YOU but every interview can be different) Passed assessment, scheduled phone interview. Will find out if I passed Thursday. I didn’t feel very confident in the interview but we will see! I just researched the company and wrote notes for none of the questions I practiced to be asked! LOL she asked questions like what I liked and what I didn’t like about past and current jobs and top three duties In each.

    Questions d'entretien d'embauche


  7. Utile (11)  

    Entretien de Inbound Sales Representative

    Employé anonyme
    Offre d'embauche acceptée
    Expérience positive
    Entretien dificile

    Candidature

    J'ai postulé via une recommandation d'un employé. Le processus a pris 3 semaines. J'ai passé un entretien à Progressive Insurance.

    Entretien

    Jan 5- Applied Online
    Jan 8- Received assessment Email
    Jan 9- Received Email saying I qualified to move to the next step
    Jan 10- Received Email to schedule phone Interview
    Jan 17- Phone interview and background check started
    Jan 18- Received phone call to schedule face to face interview
    Jan 24- Face to Face interview
    Jan 25- Received phone call to inform me that the background check was almost completed and that once complete, they would make an official job offer.

    Questions d'entretien d'embauche

  8.  

    Entretien de Inbound Sales Representative

    Employé anonyme - Tampa, FL (États-Unis)
    Offre d'embauche acceptée
    Expérience positive
    Difficulté moyenne

    Candidature

    J'ai postulé en ligne. Le processus a pris 3 semaines. J'ai passé un entretien à Progressive Insurance (Tampa, FL (États-Unis)) en février 2018.

    Entretien

    Applied Online about 2 days later I recieved an email to take assessment. I passed and recieved a congratulation email. About 2 days later they schedule my phone interview via email

    Questions d'entretien d'embauche


  9. Utile (3)  

    Entretien de Inbound Sales Representative

    Employé anonyme - Tampa, FL (États-Unis)
    Offre d'embauche acceptée
    Expérience positive
    Difficulté moyenne

    Candidature

    J'ai postulé en ligne. Le processus a pris 3 semaines. J'ai passé un entretien à Progressive Insurance (Tampa, FL (États-Unis)) en décembre 2017.

    Entretien

    apply for the job.. did the assessment successfully. two days later recieved an email to set up a phone interview. question was all about the start process interview, and they focus on what do you know about the company and why you . after the interview the recruiter tell me that she will pass my resume to the hiring manager and an hr Representative contact me to set up an in-person interview. one week later i had the interview , same mode star procedures. two days latter they call me saying that i got the job .

    Questions d'entretien d'embauche


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