Questions entretien Customer Service chez Progressive Insurance | Glassdoor.ca

Questions entretien Customer Service chez Progressive Insurance

Entretiens chez Progressive Insurance

7 Avis sur les entretiens

Expérience

Expérience
86%
0%
14%

Obtenir un entretien

Obtenir un entretien
86%
14%

Difficulté

3,3
Moyenne

Difficulté

Difficile
Moyenne
Facile

 

Entretien de Customer Service

Employé anonyme - Detroit, MI (États-Unis)
Offre d'embauche acceptée
Expérience positive
Difficulté moyenne

Candidature

J'ai postulé en ligne. J'ai passé un entretien à Progressive Insurance (Detroit, MI (États-Unis)).

Entretien

i only did the assessment test and am currently proceeding to the video interview. The assessment test was so much more than i expected but I moved on to the next step.

Questions d'entretien d'embauche

  • How do you react to a malice customer   1 réponse

Autres avis d'entretien pour Progressive Insurance

  1.  

    Entretien de Customer Service

    Candidat à l'entretien anonyme - Phoenix, AZ (États-Unis)
    Aucune offre d'embauche
    Expérience positive
    Entretien dificile

    Candidature

    J'ai postulé en ligne. J'ai passé un entretien à Progressive Insurance (Phoenix, AZ (États-Unis)) en mai 2019.

    Entretien

    1 hour phone interview was asked to describe situations I experienced and explain how I handled the situation. The interviewer was very nice and she was very patient. In giving me time to answer. She called me to give me feedback. Although I didn’t get the job it was a great experience.

    Questions d'entretien d'embauche


  2. Utile (2)  

    Entretien de Customer Service

    Employé anonyme - Mayfield, OH (États-Unis)
    Offre d'embauche acceptée
    Expérience positive
    Entretien dificile

    Candidature

    J'ai postulé en ligne. Le processus a pris 4 semaines. J'ai passé un entretien à Progressive Insurance (Mayfield, OH (États-Unis)) en juin 2018.

    Entretien

    The process started with a phone interview with a recruiter, then background check through HireRight followed by an in-person interview that consisted of mostly behavioral questions. It was a long process but my recruiter was great and kept me informed along the way.

    Questions d'entretien d'embauche

  3. Utile (47)  

    Entretien de Customer Service

    Employé anonyme - Rancho Cordova, CA (États-Unis)
    Offre d'embauche acceptée
    Expérience positive
    Difficulté moyenne

    Candidature

    J'ai postulé en ligne. Le processus a pris 3 semaines. J'ai passé un entretien à Progressive Insurance (Rancho Cordova, CA (États-Unis)) en janvier 2018.

    Entretien

    Very to the point. Apply online, take an assessment, conduct phone interview then an in-person interview. The entire process from applying to being hired took less than 3 weeks. Pretty simple interview process where each step was explained from the beginning.

    Questions d'entretien d'embauche

    • Describe a time you’ve had to assist a difficult customer, how’ did you go about it?   1 réponse

  4. Utile (1)  

    Entretien de Customer Service

    Candidat à l'entretien anonyme - Rancho Cordova, CA (États-Unis)
    Aucune offre d'embauche
    Expérience négative
    Difficulté moyenne

    Candidature

    J'ai postulé en ligne. J'ai passé un entretien à Progressive Insurance (Rancho Cordova, CA (États-Unis)) en janvier 2017.

    Entretien

    2hrs long by 2 separate interviewers asked STAR questions , interview was very grueling . Upon coming into the building was met by the first interview were with scored in the upstairs to his office and proceeded to give me a background about the company and then started to ask questions after his interviews I had 10 minutes and then the next interview were came in and ask their questions upon completing they asked if I had any questions for them which I asked when I would hear about the results and the interview came to an end

    Questions d'entretien d'embauche

    • What did you do when you had an anger caller and how did you resolve their issue   1 réponse

  5.  

    Entretien de Customer Service

    Employé anonyme - Riverview, FL (États-Unis)
    Offre d'embauche acceptée
    Expérience positive
    Difficulté moyenne

    Candidature

    J'ai postulé en ligne. Le processus a pris 4 semaines. J'ai passé un entretien à Progressive Insurance (Riverview, FL (États-Unis)) en juillet 2015.

    Entretien

    2 Phone interviews, both lasting approximately 1 hour. 1 In person interview. There was also a typing skills test and drug test that was mandatory before offer was to be given to you

    Questions d'entretien d'embauche


  6.  

    Entretien de Customer Service

    Employé anonyme
    Offre d'embauche acceptée
    Expérience positive
    Difficulté moyenne

    Candidature

    J'ai postulé via une autre source. Le processus a pris 5 semaines. J'ai passé un entretien à Progressive Insurance en octobre 2014.

    Entretien

    The interview process consists of getting an initial phone interview then scheduling another phone interview with a hiring manager in Ohio. Then they will schedule a meeting for a face 2 face interview at your site location.

    Questions d'entretien d'embauche

    • Your background and/or work history. Sales experience, why you left your last position.. etc. The regular drill when your doing an interview. First interview is over the phone.   1 réponse

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