Questions d'entretiens pour le poste de Support Engineer chez Microsoft | Glassdoor.ca

Questions d'entretiens pour le poste de Support Engineer chez Microsoft

Entretiens chez Microsoft

89 Avis sur les entretiens

Expérience

Expérience
84%
9%
7%

Obtenir un entretien

Obtenir un entretien
33%
25%
23%
8
5
4
2

Difficulté

3,2
Moyenne

Difficulté

Difficile
Moyenne
Facile

Utile (4)  

Entretien de Support Engineer

Employé anonyme
Offre d'embauche acceptée
Expérience positive
Difficulté moyenne

Candidature

J'ai postulé via un établissement de l'enseignement supérieur ou universitaire.. J'ai passé un entretien à Microsoft en octobre 2017.

Entretien

Phone Interview: About 15 mins
Typical Questions.
The recruiter was very nice so that heled me calm down a bit. It does help to go over your resume just to refresh on your experience. The only question that through off was "How would you explain the internet to my 80 year-old grandma"?

Questions d'entretien d'embauche

  • Talk about a project you worked where you had some hardships?   1 réponse

Autres avis d'entretien pour Microsoft

  1. Utile (4)  

    Entretien de Support Engineer

    Candidat à l'entretien anonyme - Las Colonias, TX (États-Unis)
    Aucune offre d'embauche
    Expérience positive
    Difficulté moyenne

    Candidature

    J'ai postulé via un établissement de l'enseignement supérieur ou universitaire.. Le processus a pris +4 mois. J'ai passé un entretien à Microsoft (Las Colonias, TX (États-Unis)) en février 2018.

    Entretien

    The interview was 4 hours long, with 45 minutes rounds and 10 minutes in between, a total of 4 rounds. The interviews were pretty easy and people were laid back. Be prepared for questions related to customer experience and situation analysis. My only complaint is that the HR department took more than 3 weeks to reach out and all of that time for a NO.

    Questions d'entretien d'embauche

    • Is the customer always right?   1 réponse
    • Explain a grandma that speaks no english how to send an email over the phone   1 réponse

  2. Utile (6)  

    Entretien de Support Engineer

    Employé anonyme - Irving, TX (États-Unis)
    Offre d'embauche acceptée
    Expérience positive
    Difficulté moyenne

    Candidature

    J'ai postulé via un recruteur. J'ai passé un entretien à Microsoft (Irving, TX (États-Unis)) en novembre 2017.

    Entretien

    Got recruited on linkedIn and told to send my resume. Had a phone interview a couple weeks later just having me describe what I do at my school IT job.

    Couple weeks later, received the email that they are flying me out to Las Colinas, Texas for the interview.

    The day before the interview, they set up a social dinner where you can eat/drink and talk to other people interviewing as well as current employees of microsoft who will be doing the Interview. Highly recommend attending this as it calms your nerves a lot and lets you get to know some of the microsoft employees before they interview you.

    The interview was the next day with a morning session and an afternoon session. My guess is there was about 20-25 people per session. You then have 4 separate one on one interviews each about 45 minutes long.

    Interview mostly consisted of me explaining what i've learned in school and my internship. I didn't receive any technical questions, mostly just be confident in what you're talking about.
     But make sure to ask them questions too, make it more of a conversation then an interview.

    Received my offer 2 weeks later. Can't wait to be starting at the largest software company in the world!

    Questions d'entretien d'embauche

  3. Utile (2)  

    Entretien de Support Engineer

    Employé anonyme - Dallas, TX (États-Unis)
    Offre d'embauche acceptée
    Expérience positive
    Entretien dificile

    Candidature

    J'ai postulé via une recommandation d'un employé. J'ai passé un entretien à Microsoft (Dallas, TX (États-Unis)) en février 2013.

    Entretien

    The process took almost 2 months, 2 tech rounds with 3 interviewers and 1 behavior round with 2 managers. I wasn't updated during the process, but got hired at the end.
    You need strong foundations at the product, but good thing they consider (a lot) your willingness to learn and self study). They care most about your soft skills than other thing, like lies or looking at the internet for answers while speaking with interviewers. I know some people that failed because of that. Background check is also take seriously, no space for lies in your resume.

    Questions d'entretien d'embauche


  4.  

    Entretien de Support Engineer

    Candidat à l'entretien anonyme
    Aucune offre d'embauche
    Expérience négative

    Candidature

    Le processus a pris 2 semaines. J'ai passé un entretien à Microsoft.

    Entretien

    Was encouraged by a recruiter to apply for this post and did the 2 long interviews. Despite being assured by every recruiter in the process that they "Would be very straight forward in communicating" they were NOT! Im honestly not upset that I didnt get the job, but I was assured that my investment of many hours of interview time would result in SOME feedback either positive or negative. If I suck please tell me how/why so I can better myself. However after 2 weeks and a follow up that I had to initiate the only response I got was

    "Thank you for following up. The team decided to move forward with another candidate. Thank you for your time and interest in Microsoft."

    When you have me invest hours of my time and you promise me feedback, I want my feedback so i can Improve. Im very disappointed in Microsoft. You are obviously to big to care anymore which sucks.

    Questions d'entretien d'embauche


  5.  

    Entretien de Support Engineer

    Candidat à l'entretien anonyme - Las Colonias, TX (États-Unis)
    Aucune offre d'embauche
    Expérience positive
    Difficulté moyenne

    Candidature

    J'ai postulé via un recruteur. Le processus a pris 7 semaines. J'ai passé un entretien à Microsoft (Las Colonias, TX (États-Unis)) en septembre 2018.

    Entretien

    The interview process took about 7 weeks, starting off with a phone interview of mainly behavioral questions, such as "tell me about yourself" , and "describe how you would teach your grandmother how to use the internet", etc. After the phone interview I received an email a week later inviting me to fly out for the in person final interview in Texas. There I had 3 interviews with 3 different managers from different locations 45 minutes each, also having to prepare a 10 minute presentation for one of these interviews.

    Questions d'entretien d'embauche


  6.  

    Entretien de Support Engineer

    Employé anonyme - Dallas, TX (États-Unis)
    Offre d'embauche acceptée
    Expérience positive
    Difficulté moyenne

    Candidature

    J'ai postulé en ligne. J'ai passé un entretien à Microsoft (Dallas, TX (États-Unis)) en juin 2018.

    Entretien

    I applied through Microsoft Career Portal. There are many different support roles available and I applied to all of them that I thought my profile and competencies could meet. I received interviews for two different support roles. I got positive feedback from the hiring manager for the first interview but I didn't get the offer since it was finally given to the internal candidate. However, I got the offer for the second role.

    Questions d'entretien d'embauche

    • Behavioral questions, e.g. how to handle angry customers, etc. Technical questions, e.g. OSI layers, etc.   Répondre à cette question

  7.  

    Entretien de Support Engineer

    Employé anonyme - Ammannsville, TX (États-Unis)
    Offre d'embauche acceptée
    Expérience positive
    Entretien dificile

    Candidature

    J'ai postulé en ligne. Le processus a pris +2 mois. J'ai passé un entretien à Microsoft (Ammannsville, TX (États-Unis)) en février 2019.

    Entretien

    3 technical interview over skype and one managerial interview . The technical interviews were tuogh, about 20% related to Azure field and 80% is for scenrios like slow reponse and unreachabe VMs

    Questions d'entretien d'embauche

  8. Utile (1)  

    Entretien de Support Engineer

    Employé anonyme
    Offre d'embauche acceptée
    Expérience positive
    Difficulté moyenne

    Candidature

    J'ai postulé en ligne. Le processus a pris +6 mois. J'ai passé un entretien à Microsoft.

    Entretien

    Submitted a resume online very early, did not hear back for six months. I was contacted for a phone interview for a similar position from what I indicated. Within a week I heard that I was invited for an on-site interview, which lasted half a day. The night before we attended a semi-formal dinner to meet other candidates and current employees. They got us excited about the position calmed our nerves.

    The next day we split into two groups--morning and afternoon interviews. I felt very at ease with the interviewers and did not feel like I was being judged. They looked for customer service experience, how you handle stress, your expectation, your interest in the position, and how strong you are at your strengths.

    Many companies try to dig into your knowledge and find your weaknesses--this was not one of those interviews. I was asked some technical questions, but many more behavioral. Many questions were asked about how I felt about certain aspects of the position, or experiences I had that prepared me for it. I'm sure my technical skills helped me, but communication was by far the most important component of the interview. There were no brain teasers.

    These are very nice people who are looking for great coworkers. I left feeling excited about Microsoft and the work I'd hopefully be doing. Everybody left in a good mood.

    The recruiter said they'd make a decision within a week. Many people heard back after two or three, though.

    Questions d'entretien d'embauche

    • What would you do if a customer didn't want to work with you because you're a woman?   3 Réponses
    • class A(){
      int a = 2
      B.changeVal(a);
      }

      class B(){
      int changeVal(int a){
      a = 4;
      return a;
      }
      }

      What is the value of 'a' after we call changeVal?
      What mistake did I make in writing the code?   2 Réponses
    • Why Microsoft?   1 réponse
    • Tell me something about yourself that you can't put on your resume   1 réponse

    Négociation

    Since there is a rush to inform other candidates and offers are competitive, there is little room for negotiation.


  9.  

    Entretien de Support Engineer

    Candidat à l'entretien anonyme - Fargo, ND (États-Unis)
    Aucune offre d'embauche
    Expérience positive
    Entretien dificile

    Candidature

    J'ai postulé via un recruteur. Le processus a pris 3 semaines. J'ai passé un entretien à Microsoft (Fargo, ND (États-Unis)) en octobre 2014.

    Entretien

    I was contacted by a recruiter on Linkedin. I conducted a phone interview about a week later, I thought I did pretty bad, but I got an email saying they wanted to fly me out to Fargo, ND for a final interview.

    I was flown out, and Microsoft paid for everything, rental, flight, hotel, food, etc... First night they picked up all of us (about 30) and took us for dinner, there was an open bar. The next day the group was split between morning and evening interviews. I had 4 Interviews, each between 30-45 mins. All were behavioral type interviews. The interviewers were really nice. Some people had technical interviews as well. Ranging from SQL to Programming. We were fed lunch and snacks.

    I was called the next day and told that I wasn't being given an offer.

    Questions d'entretien d'embauche


Ne manquez aucun emploi que aimez
Ajoutez un CV pour postuler facilement à des offres depuis n'importe où. C'est simple à configurer.