Questions entretien Seasonal Sales Associate chez Lush | Glassdoor.ca

Questions entretien Seasonal Sales Associate chez Lush

Entretiens chez Lush

22 Avis sur les entretiens

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Entretien de Seasonal Sales Associate

Employé anonyme - Portsmouth, South East England, Angleterre (Royaume-Uni)
Offre d'embauche acceptée
Expérience positive
Entretien facile

Candidature

J'ai postulé en personne. Le processus a pris une semaine. J'ai passé un entretien à Lush (Portsmouth, South East England, Angleterre (Royaume-Uni)) en octobre 2015.

Entretien

Dropped in a CV. Followed it up a couple weeks later and jotted down my details. Was called the next day and asked to come for an interview the following week. Had s chat about what I knew of the business, how I've performed as part of a team in the past, a bit about me and what I've done personally and professionally; I was then e-mailed to be informed that I had been successful in the interview process, and the the arrangements for my induction were made. They just want to see some personality, a confidence, a passion for good customer service, and you as a person.

Questions d'entretien d'embauche

Autres avis d'entretien pour Lush

  1. Utile (6)  

    Entretien de Seasonal Sales Associate

    Employé anonyme
    Offre d'embauche acceptée
    Expérience positive
    Entretien facile

    Candidature

    J'ai postulé en personne. Le processus a pris une semaine. J'ai passé un entretien à Lush.

    Entretien

    I went into Lush with my resume and an employee told me there'd be a hiring party a few days from then. I attended the hiring party, and there were SO MANY PEOPLE. The thing about hiring parties is that you really have to stand out, so even if it's not in your nature to be peppy and chatty (because that is definitely not me), you MUST stand out in the hiring party for you to get called back.

    So in the hiring party, we were split up into three groups: Bath bombs, gifts, and skincare. We would rotate afterwards. In each section, an employee would tell us about the products and do a demo. They also asked for volunteers: make sure your hand shoots up if they ask. Another thing: they would award the most outgoing people with candies -- and they would ask who got the most candies in the end and make note of that.

    After that, just make sure you talk to the employees. Show that you are very passionate about Lush -- and make sure you are educated. They are 100% against animal cruelty and animal testing, very eco-friendly, promotes individuality, and are into activism and charity,

    Also, during the hiring party, an employee would pull each of us aside for a few minutes for a mini-interview. Asked things like, "Why do you want to work for Lush?", "Are you okay with doing demos?", and "What's your availability like?". Pretty standard stuff.

    Three days after the party, I received a call for a second interview. I went into the store during store hours, and they pulled me into a back room. The interview itself was VERY relaxed, we even made small talk. They asked standard interview questions (make sure you're prepared!) and then we went onto the store floor to do some demos.

    The employee demoed a product on me whilst telling me about the ingredients and the benefits. I then had to pretend that they were a customer and do the exact same thing to them. Make sure you're talking about the product, and really sell it to them. Do your best to remember all the ingredients they tell you about, and make sure you smile!

    After that, it was over. I received my call four days after that! Now I work for Lush!

    Just to recap: be very friendly, make sure you highlight your good points, cheeriness and smiles will get you a long way, and be outgoing and talkative (just don't overdo it.).

    Good luck!

    Questions d'entretien d'embauche


  2. Utile (1)  

    Entretien de Seasonal Sales Associate

    Employé anonyme - Grays, Angleterre (Royaume-Uni)
    Offre d'embauche acceptée
    Expérience positive
    Difficulté moyenne

    Candidature

    J'ai postulé en personne. Le processus a pris 2 semaines. J'ai passé un entretien à Lush (Grays, Angleterre (Royaume-Uni)) en juillet 2014.

    Entretien

    I applied in store and was invited to take part in an recruitment evening about a week later. There was 20 people at mine, we were asked to chat to each other whilst the manager came round giving us a name tag and writing down our NI number, availability and checking our ID. We were then introduced to the staff and asked to form a circle where we said our name, interesting fact about yourself and what animal you would be and why. After this we were split into groups of 5 and went to different members of staff to do a number of activities and demo's. Try to sell thee product really well! We were then given a short interview with a member of staff before leaving. A day later I was asked to come in for a trial shift; there were 2 other people on my shift doing a trial, we were asked to concentrate on a specific area and asked to tally our demo's and sales.

    Questions d'entretien d'embauche

    • What would you do if it was busy outside but quiet in the store   1 réponse
  3.  

    Entretien de Seasonal Sales Associate

    Candidat à l'entretien anonyme - Sheffield, Angleterre (Royaume-Uni)
    Aucune offre d'embauche
    Expérience neutre
    Difficulté moyenne

    Candidature

    J'ai postulé via une autre source. Le processus a pris 1 jour. J'ai passé un entretien à Lush (Sheffield, Angleterre (Royaume-Uni)) en juillet 2014.

    Entretien

    I attended a group interview / recruitment evening for Lush. After being checked in everyone was requested to put their name on a sticky label which already had a red number on it, this allocated each interviewee to a group. Each group was given a basket of items that they would have to demo to the rest of the group. These items all link together in some way and they like when you can figure this out. When you are planning what you will say the manager and supervisors will be walking around and making notes on how each candidate is doing. After this period has passed the group was then asked to present their given products to the rest of the group. The team will then go into the back to decide which candidates they would like to invite for a shop floor trial.

    Questions d'entretien d'embauche


  4. Utile (3)  

    Entretien de Seasonal Sales Associate

    Employé anonyme
    Offre d'embauche acceptée
    Expérience positive
    Entretien facile

    Candidature

    J'ai postulé en ligne. Le processus a pris 4 semaines. J'ai passé un entretien à Lush en août 2014.

    Entretien

    It was a large group interview, with about thirty other people there. I thought this would make it a stressful experience, but everyone was really friendly and it was actually very enjoyable. We did a couple of different group activities, with opportunities to share our responses with everyone.

    First was introductions - who we are, our fave Lush product and then our fave hristmas song. DO NOT SAY THAT YOU DON'T HAVE A FAVOURITE/HAVEN'T USED THE PRODUCTS BEFORE. They want people who are passionat about the shop and the products.

    Then, we were individually given the name of a random celebrity and asked to pick a product for them and explain why we chose it. Again, this is testament to the fact that there really is no point applying if you don't use the products/know about the shop.

    Then, we were shown how to demo a couple of products. We then had to replicate that demonstration on a member of staff to show them how we would engage with a customer.

    Finally, we shared Christmas stories and were given a nice little gift for our participation in the evening.

    It was a really fun night and they did everything they could to put interviewees at ease.

    when I got through that stage, I then had to participate in an hour long trial shift where I had to work the shop floor. Mine was the first trial shift and there were a number of them happening over a series of weekends, so I had to wait a little while to hear back from this.

    Questions d'entretien d'embauche

    • What was your best Christmas memory?   1 réponse

    Négociation

    They were EXTREMELY flexible and accomodating about when you were available to work.


  5.  

    Entretien de Seasonal Sales Associate

    Employé anonyme - Manchester, Angleterre (Royaume-Uni)
    Offre d'embauche acceptée
    Expérience positive
    Difficulté moyenne

    Candidature

    J'ai postulé en ligne. Le processus a pris 3 semaines. J'ai passé un entretien à Lush (Manchester, Angleterre (Royaume-Uni)) en août 2016.

    Entretien

    After submitting a CV and tailored cover letter, I was invited to a group interview session which lasted approximately 3-4 hours. During this session we were split into groups and carried out tasks such as investigating ingredients in products and their uses (using the help of the internet or the Lush Times), demoing a bath bomb in pairs, role playing a massage bar demo and active listening to a partner. The process was informal and a lot of fun, and was a great experience as these are all things you do in store and in training. At the end of the interview we were all given a little goodie bag with a bath bomb and shower gel in, which was a really sweet touch and I felt, showed how much the company valued your time and effort.

    Subsequently, I was offered a trial shift in store a few days later. This again was a lot of fun! I was working in "Bathland" offering consultations and demos to customers. The shift lasted about an hour, half way through a member of staff took me aside and gave me feedback on areas that were going well and what needed to be worked on, which was a great reassurance. Everyone on the shop floor was LOVELY and very encouraging.

    I got a call about a week later with a job offer, which I was very happy to accept.

    Questions d'entretien d'embauche


  6. Utile (1)  

    Entretien de Seasonal Sales Associate

    Employé anonyme - Livingston, Écosse (Royaume-Uni)
    Offre d'embauche acceptée
    Expérience positive
    Difficulté moyenne

    Candidature

    J'ai postulé en personne. Le processus a pris 2 jours. J'ai passé un entretien à Lush (Livingston, Écosse (Royaume-Uni)) en juin 2016.

    Entretien

    INTERVIEW
    I applied for the summer temp job I submitted my application and an A4 page long covering letter! Those really help your application stand out I was emailed a week later and asked if I would come in for a group interview. There was about 5 off us that attended the interview, we were asked too do tasks such as make up a new product lush don't yet sell so ingredients things like that. We were also given a person written on paper who had say bad skin (we were put in pairs for this and each pair was given someone different) and we had to find products to help them. The interview was really good all the staff were really nice and encouraging ☺️ we had also been asked too prepare a campaign we would hold over summer and we presented that!

    SHOP TRIAL
    I was offered a chance too come in for a shop trial bit unfortunately I was on holiday and couldn't make it or the training but the managers were amazing and understanding and invited me back too do a shop trial for Christmas! The shop trial was good they asked a few more questions about why you want too work for lush, favourite products, good customer experience but everyone is so lovely and encouraging and it really makes you feel as ease! I was on the floor for an hour or so and first someone gave me a tour off the shop showed me how too demo ect then I was sent off it was amazing all the staff were really helpful! My advice for shop trial is try demo as it really helps sway a customer too bye the product and samples are really good too!
    I got a call the following week saying they'd like too offer me the position and I accepted! I can't wait!

    ADVICE
    My advice would be, be your self! You probably need to be confident too work in lush and be able too approach people everyone is so lovely tho they make you feel really welcome and do there best too help you it's honestly an amazing place!

    Questions d'entretien d'embauche

    Réponse de Lush

    23 août 2016

    Great review!

    Thanks for your honesty and taking the time to share your feedback. We are glad that you enjoyed the interview and loved hearing from you!


  7. Utile (2)  

    Entretien de Seasonal Sales Associate

    Candidat à l'entretien anonyme
    Aucune offre d'embauche
    Expérience neutre
    Difficulté moyenne

    Candidature

    J'ai postulé en ligne. Le processus a pris +3 mois. J'ai passé un entretien à Lush.

    Entretien

    Got through the interview process and had my trial shift at Lush. They gave me great feedback in how to develop in customer service during the shift and I felt like I was improving during that brief time. However, no offer came out of it and I believe it is ultimately because of my somewhat
    introverted nature which is very unfortunate considering Lush brands themselves as very inclusive. They also asked me to demo products to customers that I've never used before despite stating clearly to them what products I was familiar with.

    Questions d'entretien d'embauche

  8. Utile (2)  

    Entretien de Seasonal Sales Associate

    Candidat à l'entretien anonyme - Wakefield, Angleterre (Royaume-Uni)
    Aucune offre d'embauche
    Expérience négative
    Entretien dificile

    Candidature

    J'ai postulé en ligne. Le processus a pris +4 semaines. J'ai passé un entretien à Lush (Wakefield, Angleterre (Royaume-Uni)) en décembre 2016.

    Entretien

    I applied online and got an email to meet at the store in which I was applying to. We were told to bring something special of ours to talk about. I got there and there was about thirty other people there. Mainly aged 16-20 but a couple older. We had to stand in a circle, introduce ourselves and talk about our object (mine was a green day guitar pick, I talked about my love for guitar and punk). The manager wrote notes about us. Then we had to sell a bath product in teams in front of all the other applicants and the managers/staff. This is your time to shine, I saw so many people trying to make friends at this part and letting themselves slip to the back. Look out for yourself. Use puns and humour and stand out!! Then to finish it off we had to fill in some paper work. A couple of people (I was one of them) were invited to work on the shop floor for an hour and half. This is where I failed. We were taken out every ten minutes for feedback. I was told to approach people who entered the store, which I did, then I was told I was pouncing on them. I made friendly conversation with the other applicant who was there and we were both shouted at for 'ignoring the customers'. Which is nonsense as it was about two minutes of small talk. We were then taken to the back of the store for a one to one interview.

    Questions d'entretien d'embauche


  9.  

    Entretien de Seasonal Sales Associate

    Employé anonyme
    Offre d'embauche acceptée
    Expérience positive
    Entretien facile

    Candidature

    J'ai postulé en personne. Le processus a pris 2 semaines. J'ai passé un entretien à Lush.

    Entretien

    I was invited for a relaxed group interview session, where we took part in several activities and answered multiple fun questions. It seemed this was to ascertain our personality rather than assess our experience. Lush has a reputation for excellent customer service, usually resulting from the genuine and passionate people they employ. This unusual method of interview was certainly a break from tradition and highlighted for me why it was an exciting and innovative place that I wanted to work.

    Questions d'entretien d'embauche

    • As a group, we were given some mouldable soap (called FUN) and asked to create a model that represented us. We would then present it back to the group to explain how we had interpreted our values into this creation.   1 réponse

Voir ce que des salariés chez Lush disent

StarStarStarStarStar     Ancien Employé anonyme

Avantages: “Good discount, free coffee, etc”“Good discount, free coffee, etc” – Avis complet

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