Questions entretien Christmas Temp Sales Assistant chez Lush | Glassdoor.ca

Questions entretien Christmas Temp Sales Assistant chez Lush

Entretiens chez Lush

13 Avis sur les entretiens

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Entretien de Christmas Temp Sales Assistant

Employé anonyme - Dublin, Dublin (Irlande)
Offre acceptée
Expérience neutre
Difficulté moyenne

Candidature

J'ai postulé en ligne. Le processus a pris 3 semaines. J'ai passé un entretien à Lush (Dublin, Dublin (Irlande)) en novembre 2019.

Entretien

Application online, I enjoyed how personalised and in depth the application was. Was then sent an email saying I was invited to a group interview in the shop. Group interview consisted of being placed into different employee-customer scenarios and acting the part of a sales assistant. Next I was invited to a trial shift and final interview.

Questions d'entretien d'embauche

Autres avis d'entretien pour Lush

  1.  

    Entretien de Christmas Temp Sales Assistant

    Employé anonyme
    Offre acceptée
    Expérience positive
    Difficulté moyenne

    Candidature

    J'ai postulé en ligne. Le processus a pris 3 semaines. J'ai passé un entretien à Lush en septembre 2019.

    Entretien

    Stage 1: Group Interview

    There was a group of around 30 of us and the night consisted of taking part in different activities. The first activity we got into pairs and demo'd different products on each other. We had to search the Lush website to find out about the ingredients in the product and what they were used for and use this information in our demo. Used things such as shampoo, body lotion etc. They want to see you are confident at communicating and comfortable touching and talking to others. Product knowledge is not necessary because they don't expect you to know everything, but it is helpful.

    The second activity we were split into two groups, and in these groups separated into 'hot' and 'cold'. They emptied the gift box shelves and we had to make a new display based on size, what sold well etc. The hot group could only touch warm (red, orange, yellow) coloured gifts and cold could only touch cold (blue, purple etc).

    Third activity we had to describe a person we knew and then find a gift for someone based on someone's description (e.g. they like sweet smells, they have fine hair, they are girly) and then present this gift and why we chose it. I was then invited to a trial shift 2 days later.

    Stage 2: Trial shift

    The trial shift was around an hour. There was a few of us on the shop floor doing the shift and they put us in the bath section to demo bath bombs, bubble bars etc. They showed us at the start how to do demos. All they want to see is your personality and that you can interact well with customers. Again, product knowledge isn't essential but makes it easier for you. Quite intimidating at first but you ease into it very quickly!

    Two days later they informed me I had the job!

    Questions d'entretien d'embauche


  2. Utile (1)  

    Entretien de Christmas Temp Sales Assistant

    Candidat à l'entretien anonyme
    Aucune offre d'embauche
    Expérience négative
    Entretien dificile

    Candidature

    J'ai postulé en ligne. Le processus a pris 3 semaines. J'ai passé un entretien à Lush en août 2018.

    Entretien

    Applied by submitting CV via email. Received email saying that I was invited to an interview, a privacy issue made itself apparent when the names and email addresses of everyone else who received an interview invite was attached to the email. Went to a group interview, had to do very extravert activities to essentially prove our confidence and ability to sell products. The interview process is something which is very biased towards those who are willing to be loud and be somewhat rude so that they are remembered. There is little opportunity to sell yourself as it is always a competition of who can be the loudest and talk over everyone else the most.

    Questions d'entretien d'embauche

    • In pairs, take a massage bar and give a massage to your partner whilst talking to them to find 3 facts that you will then present back to the group   1 réponse
    • In small groups, decide on a treatment based on the profile of a customer and present to the group   Répondre à cette question
  3. Utile (1)  

    Entretien de Christmas Temp Sales Assistant

    Candidat à l'entretien anonyme - Leeds, Angleterre (Royaume-Uni)
    Aucune offre d'embauche
    Expérience positive
    Difficulté moyenne

    Candidature

    J'ai postulé en ligne. Le processus a pris 2 semaines. J'ai passé un entretien à Lush (Leeds, Angleterre (Royaume-Uni)).

    Entretien

    Firstly I was invited to a group interview where all of us there were put into pairs and learned about each other. We then had to introduce our partner to the rest of the group. After that we were shown a demo and had to find a product that was similar and demo it.
    I received a call the next day inviting me to a trial shift where they would assess how I worked with customers.

    After waiting a week for a call from them, I was rudely turned down, as well as being promised an email with feedback that I have never received

    Questions d'entretien d'embauche


  4. Utile (2)  

    Entretien de Christmas Temp Sales Assistant

    Employé anonyme - Kingston upon Thames, Angleterre (Royaume-Uni)
    Offre acceptée
    Expérience positive
    Difficulté moyenne

    Candidature

    J'ai postulé en ligne. Le processus a pris 5 semaines. J'ai passé un entretien à Lush (Kingston upon Thames, Angleterre (Royaume-Uni)) en septembre 2016.

    Entretien

    The first stage is a group interview. There were about 16 of us, and we were one of four groups being interviewed across the process. We stood in a circle, were given some info from the manager then introduced ourselves. We then had to, in groups of 4, rotate on stations. 1st station was right to work, hours we were looking for and what we were currently doing. 2nd station was chose a celeb then pick out a gift box for them or create a knot wrap. 3rd station was the massage bar station, where we had to display out skills in the ability to learn quickly and avoid awkward situations with customers. 4th station was with the 'fun' product. We had to create an object that best described us, learn about the person to your left and present their object and why it represents them.

    Second stage was the one on one interview and floor trial. Super easy questions such as why are you perfect for the role, favourite product, best thing about lush campaigning and odd questions like favourite thing about Christmas etc. Shop floor trial is a little nerve wrecking. Placed on shop floor for an hour or so, given feedback 3/4 of the way through on how I was doing and things to improve on. Do as many demos as possible and relax.

    Questions d'entretien d'embauche

    • Favourite thing about lush campaigning?   1 réponse

  5.  

    Entretien de Christmas Temp Sales Assistant

    Candidat à l'entretien anonyme - Sheffield, Angleterre (Royaume-Uni)
    Aucune offre d'embauche
    Expérience positive
    Difficulté moyenne

    Candidature

    J'ai postulé via une agence de recrutement. Le processus a pris une semaine. J'ai passé un entretien à Lush (Sheffield, Angleterre (Royaume-Uni)) en septembre 2016.

    Entretien

    Started with communicating to others non verbally to workout everyone's birthdays in order to make a line, then a quick hi,my names...favourite product and birthday date, secondly we was teamed up into a group advertising a lush product with some paper information as well as visually showing the technique of the product, lastly we had to pick two products or a gift set to promote for a celebrity or fictional character, talk about how the products relate to them an that was it spaced within a hour. No interview Qs none personally directed more in the group interview the main things was: knowing lush products from the names to benefits they have helps loads if you shop there an already have knowledge on some items, confidence in presentation and flowing speech, also knowing your celebrity/fictional character well to positive int out the features on how they would suit them

    Questions d'entretien d'embauche

    • didnt have any yet the personal one I saw as a question was the products you had to sell relating to a celebrity/fictional character   1 réponse

  6.  

    Entretien de Christmas Temp Sales Assistant

    Employé anonyme - Londres, Angleterre (Royaume-Uni)
    Offre acceptée
    Expérience positive
    Difficulté moyenne

    Candidature

    J'ai postulé en ligne. Le processus a pris une semaine. J'ai passé un entretien à Lush (Londres, Angleterre (Royaume-Uni)) en septembre 2016.

    Entretien

    I applied for a Christmas Temporary Sales Assistant for Brent Cross.
    I handed my CV and cover letter online, through their email.
    I received a response from them a week later, inviting me to a group interview (Recruitment evening) when the mall was slowly closing.

    Baring in mind that this was my first interview ever, let alone a group interview it was a strange yet enjoyable experience. There were roughly about 10-15 of us and the staff members informed us about the competitive job role and any additional information about the company i.e. the pay rate being London Living Wage. The environment was very calm and happy, as well as the staff being really lovely and friendly.

    The entire interview wasn't like any other job interview, there were different but very odd tasks we did in groups as well as presenting individually to the group. There weren't any too formal or stressing questions to answer since it was more talking, demonstrating and getting to showcase your personality to the team.

    Questions d'entretien d'embauche

    • We were first asked to create our spirit animal, using their 'Fun' products which are like moldable shampoo/soaps/bubble bath pieces. Once we finished making them, we had to answer why we chose this particular animal and how it links to our personality.   1 réponse
    • We were then assigned into groups of 3 or 4 and one person per group had to take out a 'mystery lush product' out of a box. Featuring this product, we had to create and perform a play in front of everyone in 10 minutes time.   1 réponse
    • The next task we were given was more of a technique practice as well as learning how to interact with customers and using 'open questions'. We were put into pairs, given a moisturizing bar and were shown a demonstration by the staff on how to apply and massage the bar on the arms.

      In this task we had to speak to our pairs as if they were customers and start a natural conversation with them whilst applying the bar on them. We definitely had to show how confident and friendly we can be as well as using more open questions, getting to find out as much about the other person.

      We were then asked to give feedback on what we found out about the other person, so make sure you remember!   1 réponse
    • The last task (from what I remember is the last) we each had to take out another 'Mystery Lush Product' from the box and we were given 10 minutes to find out everything about the product. Then to present to a member of staff in front of the group, acting out as if they were a customer themselves.   1 réponse

    Négociation

    Just be yourself, practice and research about the company, use your initiative and be confident.


  7. Utile (1)  

    Entretien de Christmas Temp Sales Assistant

    Candidat à l'entretien anonyme - Colchester, Angleterre (Royaume-Uni)
    Aucune offre d'embauche
    Expérience positive
    Entretien dificile

    Candidature

    J'ai postulé en ligne. Le processus a pris 2 semaines. J'ai passé un entretien à Lush (Colchester, Angleterre (Royaume-Uni)) en août 2016.

    Entretien

    You had to send in your CV and a cover letter and after a few days they sent back an email that stated that i got through to the group interview. There was ALOT of people there for such a small shop, you could barely walk in there and it was rather intimidating. We got separated into groups to talk about christmas and then we had to make the perfect Christmas staff from FUN! Then we had to answer 3 questions, fill out a form and they gifted us with a few lush products and we left.

    Questions d'entretien d'embauche

  8.  

    Entretien de Christmas Temp Sales Assistant

    Candidat à l'entretien anonyme - Manchester, Angleterre (Royaume-Uni)
    Aucune offre d'embauche
    Expérience négative
    Difficulté moyenne

    Candidature

    J'ai postulé en ligne. Le processus a pris une semaine. J'ai passé un entretien à Lush (Manchester, Angleterre (Royaume-Uni)) en août 2016.

    Entretien

    Group interview was fab, just me and 9 others. We got to talk about the item that represented us and it was pretty simple. Everyone was super lovely. But it got a bit boring and we were crammed in what I guess was the stock room and told to sit on the hard concrete floor, for like 2 hours.
    After the group interview I got a trial shift - which was crap. Although working for Lush for even just an hour is good, I hated it and it wasn't for me. The women weren't as lovely this time. LUSH want you to be smiley the whole time and body language is key. I thought I was brilliant with talking to stranger, but not when I'm being forced to 'become their friend'.

    Questions d'entretien d'embauche

    Réponse de Lush

    23 août 2016

    Hello,

    Thank you so much for your feedback. We're so glad you had a positive experience at the interview and found everyone really lovely!

    Your feedback is really important to us and we appreciate your time.

    Best wishes x


  9.  

    Entretien de Christmas Temp Sales Assistant

    Candidat à l'entretien anonyme - Manchester, Angleterre (Royaume-Uni)
    Aucune offre d'embauche
    Expérience positive
    Entretien dificile

    Candidature

    J'ai postulé en ligne. Le processus a pris +2 semaines. J'ai passé un entretien à Lush (Manchester, Angleterre (Royaume-Uni)) en août 2016.

    Entretien

    I submitted a covering letter explaining why I wanted to be considered for the position along with my CV after seeing the position advertised online and a week later got invited to a group interview. The group interview was really nerve wracking as I was in a room with another 45+ people or so, way more than I was expecting. We were split into five groups and had to take turns rotating between activities. The first was demonstrating how to use a massage bar and role playing it as a sales associate and customer with someone in your group. After that we had to present a bath bomb and do a mini presentation to our group. (You could only choose one of three that Lush had brought to the interview and I hadn't used the ones they brought so I really had to think on my feet!) For the next activity a bunch of products were in the middle of table and you had to grab one and present it- the last two activities were just about your availability/personality. The next day I got a call inviting me to do a trail shift, (which surprised me tbh)
    and a few days later I worked for an hour interacting with customers and giving product demonstrations. That was as far as I got sadly, as the applicant standard was really high on the trial shift according to the email I got. One thing I will say is make sure you know your products! Do any of the ingredients have benefits/ are the products good for certain skin types etc. That and be friendly, everyone in store on the trial shift was so nice/supportive I couldn't have asked for a better experience.

    Questions d'entretien d'embauche

    Réponse de Lush

    31 août 2016

    Thank you so much for taking the time to review your interview experience with Lush. We love hearing your feedback as it means we can look at ways of improving.


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