Initial communication by phone with Department Head. We arranged an interview within the week. The first interview was at the gym on a Friday with the Department Head. She basically read questions off a script, never wrote anything down. I got the distinct impression this was all a formality. She was very nice but didn't seem to care very much if I would actually be good at the job or not. She invited me back at the end of the interview for a second interview with the General Manager the following Monday. She gave me a piece of paper that had the company's Vision and Mission printed on it, and also our departmental Vision and Mission. She told me to memorize these because I would probably need to know them for the second interview. The second interview was supposed to be on the Monday with the GM, but he didn't bother to show up for it (something, I learned later, was pretty standard there). Instead, I interviewed with the sales manager. The interview consisted of the following quetions: What is LifeTime Fitness' Vision? What does it mean to you? What is LifeTime Fitness' Mission? What does it mean to you? That was all. I was sent to the lobby to wait and found out that day I was hired, because I had memorized those two things. That is the sole basis upon which I was hired.